In Room Dining Server

Four Seasons; Cabo San Lucas; Presencial; MXN 480.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Transportation service

Uniform laundry service

Training programs

Employee recognition programs

Descripción de la vacante

Four Seasons Cabo San Lucas seeks an In Room Dining Server to deliver exceptional food and beverage service to our guests, guiding them through menus and products to create memorable experiences.

Role requires at least 2 years in ultra-luxury hotels, strong cocktail and wine knowledge, and professional bilingual communication in Spanish and English. You will operate in a fast-paced setting with a strong emphasis on safety and guest satisfaction.

Formación

• Minimum experience of 2 years in ultra-luxury hotels.
• Knowledge of high service standards.
• Strong knowledge of spirits, cocktails and wines.
• Proactive and guest-focused.
• Able to multitask and perform under pressure.

Responsabilidades

• Provide food and beverage service to guests in the In Room Dining outlet, guiding them on menu concepts and products to meet expectations.
• Maintain impeccable service quality and calm execution in high-volume environments.
• Adhere to safety, hygiene, and liquor regulations and assist with training.
• Engage with guests proactively, anticipate needs, and ensure accurate billing and timely setup.
• Follow FS service sequences and participate in daily tasks and shifts as trained.
• Attend training and comply with annual learning programs.

Conocimientos

Ultra-luxury hotel

High service standards

Spirits cocktails wines

Stress management

Spanish English fluency

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On the stunning southern coast of Mexico's Baja peninsula, experience Cabo's Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture - embraced by the warmth of our Four Seasons "familia."

Be You

The In Room Dining Server will be in charge of providing food and beverage service to our guests and clients, guiding them in the concept of the outlet and products, always seeking complete satisfaction of the expectations of our guests and clients, creating epic experiences.

Target Hire Date - October 2026

Skills and Abilities:

• Minimum experience of 2 years in ultra-luxury hotels.
• Knowledge of high service standards.
• Strong knowledge of spirits, cocktails and wines.
• Mastery in stressful situations and maintaining high-level service quality.
• High ability to communicate with others.
• Reading, writing and oral proficiency in both Spanish and English language
• Proactive.
• Strong presentation skills.
• Highly developed problem-solving skills.
• Able to work effectively under pressure and with a high volume of business.
• Able to multitask and prioritize workload and projects simultaneously and efficiently.

Schedule availability

• *This position requires applicants to have valid work authorization in Mexico.

Master Your Craft

• Comply with the standards of attending your work shift on time.
• Complete assigned daily tasks.
• Promotes teamwork by delegating and executing daily tasks.
• You will attend and absorb the training done by FS.
• Comply with annual training sent by learning.
• Has knowledge of internal safety protocols in emergency situations.
• Knows and executes the safety and hygiene guidelines within the service and work shift, motivating others to do so as well.
• Has knowledge of and applies state liquor regulations, respecting the rules established for minors, intoxicated people, and driving while intoxicated.
• Have full knowledge of the F&B menus, ingredients, preparation methods, allergens, preparation times, etc.
• Ensures the correct setup of the salon before, during and at the end service period, following established standards.
• Learn and follow the service sequence established under the standards for FS.
• Anticipate the needs of our guests and colleagues.
• Give recognition to our guests and clients.
• Make sure to do the corresponding charges on the bills presented to our clients.

What We Offer and What You Can Expect

You will become part of a supportive team with a genuine family spirit, where your talent will be valued and recognized.

• Highly competitive salaries , with an attractive annual incentive plan for management and Department Head positions.
• Transportation service from San Lucas and San José del Cabo to the resort.
• Uniform laundry service , ensuring comfort and a professional appearance.
• Training programs and in-house workshops to support your professional development.
• A dynamic, diverse, and challenging work environment with close interaction with the leadership team.
• Recognition programs that celebrate your achievements, including awards for years of service, Employee of the Month, and Employee of the Year.

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961, and its history has been one of continuous innovation, remarkable growth, and an unwavering commitment to the highest standards. For nearly 50 years, Four Seasons has transformed the hospitality industry by combining genuine care and efficiency with the finest traditions of international hospitality. Four Seasons Hotels and Resorts has been ranked EVERY YEAR as one of FORTUNE Magazine's "100 Best Companies to Work For " since 1998 and has been named a Great Place to Work Legend, an honor currently held by only 12 companies worldwide.

Service Culture

Currently operating 120 hotels