Software License Administrator (Flexera & ServiceNow SAM Pro)

Atos

Ciudad de México

On-site

MXN 420,000 - 780,000

Full time

12 days ago

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Job summary

Atos, a global leader in digital transformation, seeks a Software License Administrator in Mexico City to manage software asset lifecycles using Flexera ITAM and ServiceNow SAM Pro.

You will ensure license compliance, maintain entitlement repositories, and collaborate with Procurement, IT Operations, Security, and Finance to minimize licensing risk and deliver audit-ready reporting.

Responsibilities

Entitlement collection and validation processes.
Manage entitlement records across license types (Per User, Per Device, Concurrent, Processor/Core, SaaS, user-based cloud).
Perform data quality management and audit readiness.
Software discovery, inventory management, and model mapping.
License reconciliation and compliance analysis, including ELP and risk ratings.
Remediation planning with stakeholders to optimize licenses.

Job description

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Software License Administrator (Flexera & ServiceNow SAM Pro)

Publication Date: Oct 28, 2026

Ref. No: 552405

Location: Mexico City, MX

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

Software License Administrator (Flexera & ServiceNow SAM Pro)

Language: Advance English

Location: Mexico (any state)

Position Summary

The Software License Administrator is responsible for managing the complete software asset lifecycle using Flexera IT Asset Management (ITAM) and ServiceNow Software Asset Management Professional (SAM Pro).This role ensures software license compliance, entitlement accuracy, optimization of software investments, and delivery of executive-level compliance reporting.The position works closely with Procurement, Vendor Management, IT Operations, Application Owners, Security, Finance, and Audit teams to maintain an accurate software asset repository and minimize licensing risk.

Key Responsibilities

1. Entitlement Collection & Validation

License Acquisition Management

Collect software purchase records from procurement, sourcing, and vendor management teams.
Validate entitlements against contractual terms and licensing metrics.
Ensure entitlement records are complete and audit-ready.

Entitlement Repository Administration

Create and maintain software publishers, products, and license records in Flexera and SAM Pro.
Normalize entitlement data to align with publisher licensing rules.
Manage:
- Per User licenses
- Per Device licenses
- Concurrent licenses
- Processor/Core licenses
- Subscription licenses
- SaaS subscriptions
- User-based cloud entitlements

Data Quality Management

Perform entitlement reconciliation between procurement systems and SAM tools.
Identify and remediate:
- Duplicate entitlements
- Missing purchase history
- Incorrect metrics
- Invalid contract dates
Maintain supporting evidence for audit preparedness.

2. Software Discovery & Inventory Management

Monitor inventory collection from:
Validate software normalization and recognition results.
Review unrecognized applications and maintain application catalog accuracy.
Monitor software discovery and normalization processes.
Maintain software models and product mappings.
Resolve discovery exceptions and normalization issues.
Review software model updates and licensing content service updates.

Asset Data Management

Servers
Desktops
Laptops
Virtual machines
Cloud-hosted assets
Coordinate inventory remediation activities with infrastructure teams.

3. License Reconciliation & Compliance Management

Effective License Position (ELP)

Calculate Effective License Position (ELP) for major publishers.
Review:
- Entitlements
- Deployments
- User assignments
- License consumption metrics

Compliance Analysis

Assess compliance positions for strategic publishers including:
- Microsoft
- Oracle
- IBM
- Adobe
- SAP
- VMware
- Salesforce
- Autodesk
- Red Hat
- Google
Identify:
- Over-utilized licenses
- Under-utilized licenses
- Unauthorized software
- Unsupported software
- Audit exposure
Assign risk ratings based on:
- Compliance status
- Publisher audit propensity
- Contract complexity
- Financial exposure

Remediation Planning

Work with license owners and technical teams to:
- Remove unused installations
- Reharvest licenses
- Correct user assignments
- Purchase additional licenses
- Negotiate contract adjustments

4. Publisher-Specific Licensing Analysis

Microsoft Licensing