Global Software Asset Management Analyst

Johnson Controls, Inc.; San Pedro Garza García; On-site; MXN 420,000 - 640,000; Full time

Job summary

Johnson Controls, Inc. is seeking a Software Asset Management Analyst to govern software entitlements, optimize licensing, and drive audit readiness across the enterprise. The role partners with IT, Procurement, Finance, Legal, and vendors to maintain data accuracy and spend optimization through ServiceNow SAM Pro and related ITAM tools.

The analyst will support lifecycle management, compliance, and governance, delivering insights and reports to stakeholders.

Qualifications

• Familiarity with SAM and IT asset management practices.
• Ability to review entitlements, contracts, and renewal conditions.
• Audit readiness and documentation skills.
• Data analysis and reporting capabilities.
• Experience with ServiceNow and ITAM platforms.

Responsibilities

• Support software asset lifecycle activities from request to retirement.
• Maintain entitlements, contracts, and inventory records.
• Assist with renewal planning and governance activities.
• Analyze licensing data to identify risks and optimization opportunities.
• Prepare dashboards and reports for stakeholders.
• Collaborate with IT, Procurement, Finance, Legal, and vendors.

Skills

SAM knowledge

Analytics

Excel

Stakeholder comms

Collaboration

Process improvement

Education

Bachelor’s degree

Tools

ServiceNow SAM Pro

CMDB

Job description

Johnson Controls, Inc. is seeking a Software Asset Management Analyst to govern software entitlements, optimize licensing, and drive audit readiness across the enterprise. The role partners with IT, Procurement, Finance, Legal, and vendors to maintain data accuracy and spend optimization through ServiceNow SAM Pro and related ITAM tools.

The analyst will support lifecycle management, compliance, and governance, delivering insights and reports to stakeholders.