Software Asset Optimization & Compliance Analyst

Johnson Controls, Inc.; San Pedro Garza García; On-site; MXN 240,000 - 400,000; Full time

Job summary

Johnson Controls is seeking a Software Asset Management Analyst to support governance, compliance, and lifecycle management of global software assets. You will collaborate with IT, Procurement, Finance, Legal, Security, and vendors to ensure accurate entitlements and data quality, while driving cost optimization and audit readiness.

The role focuses on leveraging ServiceNow SAM Pro and related ITAM platforms to improve license compliance, optimize software spend, and provide actionable insights

Qualifications

• Understanding of SAM and ITAM practices.
• Knowledge of licensing models (perpetual, subscription, SaaS, cloud).
• Ability to review entitlements, contracts, and renewal conditions.

Responsibilities

• Support software asset lifecycle activities, including request, procurement, deployment, usage tracking, optimization, renewal, and retirement.
• Maintain license entitlements, contracts, and inventory records.
• Assist with renewal planning and governance activities.
• Prepare and maintain standard dashboards, reports, and metrics.
• Collaborate with IT, Procurement, Finance, Legal, Security, and vendors.
• Support audit readiness and vendor true-ups.

Skills

Analytical thinking

Strong communication

Collaboration

Excel proficiency

Attention to detail

Education

Bachelor's degree in related field

Equivalent experience considered

Tools

ServiceNow SAM Pro

CMDB

Reporting dashboards

Job description

Johnson Controls is seeking a Software Asset Management Analyst to support governance, compliance, and lifecycle management of global software assets. You will collaborate with IT, Procurement, Finance, Legal, Security, and vendors to ensure accurate entitlements and data quality, while driving cost optimization and audit readiness.

The role focuses on leveraging ServiceNow SAM Pro and related ITAM platforms to improve license compliance, optimize software spend, and provide actionable insights