Site Reliability Engineer 2

Oracle Corporation; Región Centro; On-site; MXN 400,000 - 600,000; Full time

Job summary

Oracle Analytics Service Excellence (OASE) SRE team partners with Oracle Analytics development to improve reliability, availability and performance of Oracle Analytics Cloud services.

The ideal candidate is a hands-on Site Reliability Engineer with strong analytical skills capable of reading, investigating, and safely troubleshooting existing application code across distributed systems. You will drive issues from detection through mitigation and prevention.

Qualifications

• Hands-on SRE with ability to read and troubleshoot application code.
• Experience diagnosing complex service issues across distributed systems.
• Experience with automation and operational tooling.

Responsibilities

• Improve uptime through proactive monitoring and incident prevention.
• Lead incident response, triage, and remediation to minimize outages.
• Perform code-level troubleshooting and capacity analysis to optimize performance.
• Develop and maintain automation and tooling to support Oracle Analytics Cloud services.

Skills

Site Reliability Engineering

Incident response

Telemetry analysis

Automation

Cloud services

Tools

Logs analysis

Telemetry tooling

Code debugging

Job description

Site Reliability Engineer part of Oracle Analytics Service Excellence (OASE) SRE team partnering with Oracle Analytics development teams to improve the reliability, availability, performance, operational support and maturity of Oracle Analytics Cloud services.

The ideal candidate is a hands-on Site Reliability Engineer with strong analytical skills and the ability to read, understand, investigate, and safely troubleshoot existing application code. This role requires diagnosing complex service issues across distributed systems, automation, infrastructure, and enterprise applications—using logs, telemetry, code investigation, and operational data to drive issues from detection through mitigation and prevention.

OASE develops tools, technologies, processes, and data-driven operating practices that improve service uptime, reduce time to mitigation, and enable scalable cloud operations. The team builds and operates internal services, automation, dashboards, and reporting capabilities that support Oracle Analytics customers, engineering teams, partners, and business growth. The ideal candidate enjoys working in an agile, customer-focused environment. This role is centered on improving uptime through proactive monitoring, incident response, code-level troubleshooting, automation, capacity analysis, operational tooling, patching, remediation, and continuous service improvement.