Shift Manager Jr. - Operations Leader in Training

Amazon; Monterrey; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Amazon Mexico is seeking a Shift Manager to lead a large, diverse team across shifts, ensuring safety and productivity while meeting demand. You will drive team development, tackle daily operational challenges, and collaborate with other managers to standardize processes.

The role emphasizes frontline leadership and customer-centric focus within Amazon Operations. The position centers on hands-on supervision, process improvements, and building a strong team culture in a fast-paced, global

Formación

• High school diploma is required.
• Rotating schedule including nights, weekends and holidays; 40 hours per week with overtime as required.
• At least 1 year of leadership experience in a retail, distribution, or similar environment.
• Fluent in Spanish (speaking, reading, writing).
• Preferred: fluent in English.

Responsabilidades

• Promote a culture of safety and wellbeing.
• Analyze and implement corrective actions to keep quality and productivity high across all shifts.
• Support and lead a team and handle administrative work while building a strong team culture.
• Analyze performance and suggest process improvements to optimize work and customer service.
• Promote best practices and continuous improvement across the team in health, safety and productivity.
• Collaborate with other managers to standardize shift processes.

Descripción del empleo

Amazon Mexico is seeking a Shift Manager to lead a large, diverse team across shifts, ensuring safety and productivity while meeting demand. You will drive team development, tackle daily operational challenges, and collaborate with other managers to standardize processes.

The role emphasizes frontline leadership and customer-centric focus within Amazon Operations. The position centers on hands-on supervision, process improvements, and building a strong team culture in a fast-paced, global