Shift Manager Jr, Amazon Logistics

Amazon; El Salto; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

in Guadalajara is seeking a Shift Manager Jr to lead the delivery station's day‑to‑day operations. You will oversee the under-the-roof (UTR) process and guide a team of Process Assistants and Associates in execution, training, and stakeholder communication. You will manage shifts, monitor safety and performance, coordinate with support areas and senior leadership, and drive continuous improvements for efficient end‑to‑end in-station

Formación

• High school diploma required.
• Minimum 1+ year directly managing others.
• Willing to work rotating, nights, weekends, and holidays.
• Ability to lift up to 49 pounds and stand for long shifts.
• Experience with Microsoft Office applications.

Responsabilidades

• Manage staff, resources, and metrics for the delivery station.
• Coordinate meetings, escalate issues, and analyze data.
• Plan shifts, audit plans, and execute daily operations.
• Conduct safety audits and daily operation reviews.
• Prepare end-of-shift reports and communicate results to leadership.

Conocimientos

People leadership

Operational coordination

Microsoft Office

Safety culture

English proficiency

Educación

High school diploma

Bachelor's degree in Engineering/Operations

Herramientas

Excel

Outlook

Word

Descripción del empleo

At Amazon, we're working to be the most customer-centric company on Earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world, and we distribute millions of products each year to our loyal customers.

We are seeking a Shift Manager Jr, based in Guadalajara, MX, to join the Amazon Logistics team. You will be responsible for the day-to-day management of the delivery station, overseeing the under-the-roof (UTR) operation that focuses on the end-to-end process inside the building. You will lead a team of Process Assistants and Associates in daily activities, including operational execution, performance reviews, training sessions, and communication with stakeholders and senior leadership.

Responsibilities May Include, But Are Not Limited To

• Promoting a culture of safety
• Ensuring that people are properly trained and their needs are addressed so they can focus on their jobs
• Supporting and assigning job duties to process assistants and associates
• Adapting to sudden changes and growth according to operational necessities, due to the nature of Amazon's business
• Tracking and monitoring sorting operations and driver dispatch
• Helping with in-station operations: receiving, scanning, lifting, and moving shipments up to 25 kg

Key job responsibilities

• Manage staff, resources, consumables, and key metrics for the delivery station.
• Coordinate operative meetings, communicate with support areas, handle proper escalations, and analyze data.
• Plan shifts, audit plans, and execute daily operations.

A day in the life

• Conducts Gemba walks and audit plans
• Manage shift start-ups
• Execute safety audits, walks, and meetings
• Verify daily operations plan, volume, attendance, and route planning
• Engage with associates, completes performance audits, and conduct quality inspections
• Complete reports (Daily Ops Plan, Daily Call Outs, End of Shift Report) and address any discrepancies in reporting tools
• Holds end-of-shift meetings with leadership team to review performance opportunities and establish action plans
• Perform shift handoff to incoming Shift Manager (in person or email) and preview next-day plans

Basic Qualifications

• High school diploma
• 1+ years of experience directly managing others experience
• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• Experience working with computers and Microsoft Office products (including Outlook, Word, and Excel)
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

Preferred Qualifications

• Speak, write, and read fluently in English
• Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
• Experience with process improvements (Lean Six Sigma and/or Kaizen)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

Job ID: A10484791