Senior Windows Server & Infra Automation Engineer

Petco; Santiago de Querétaro; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Petco's Infrastructure Operations & Engineering team is seeking a senior Windows Software Engineer to support enterprise Windows server infrastructure. This IC role requires hands-on expertise with Windows Server, Active Directory, PowerShell automation, virtualization, patch management, and enterprise infrastructure operations.

The ideal candidate will independently troubleshoot complex infrastructure issues, drive technical work to completion, and collaborate across infrastructure,

Formación

• 5+ years hands-on experience supporting enterprise Windows Server environments.
• Strong experience with Windows Server and Microsoft Active Directory.
• Strong PowerShell scripting and automation skills.
• Experience with Group Policy, DNS, authentication, and Active Directory troubleshooting.
• Experience with VMware vSphere and/or Nutanix AHV.
• Experience with enterprise patch management and vulnerability remediation.
• Strong troubleshooting skills across Windows and related infrastructure technologies.
• Experience with ITSM and production change management processes.
• Ability to independently manage complex technical work with limited supervision.
• Strong written and verbal English communication skills.
• Ability to participate in on-call support and after-hours maintenance when required.

Responsabilidades

• Administer, maintain, troubleshoot, and engineer Windows Server environments across on-premises and cloud infrastructure.
• Manage virtual machine provisioning, migration, lifecycle, and decommissioning across VMware, Nutanix AHV, GCP, and AWS.
• Support server standards, provisioning processes, infrastructure upgrades, migrations, and modernization initiatives.
• Troubleshoot complex server and infrastructure issues, perform root cause analysis, and drive corrective actions.
• Coordinate with application, database, network, storage, cloud, and security teams to resolve cross-platform issues.
• Take ownership of incidents and escalations through diagnosis, coordination, resolution, and documentation.
• Create and maintain technical documentation, runbooks, and operational procedures.
• Participate in disaster recovery testing, maintenance windows, and on-call support.

Conocimientos

Windows Server

Active Directory

PowerShell

Group Policy

DNS

VMware vSphere

Nutanix AHV

Patch management

Vulnerability remediation

ITSM

Change management

English fluency

Herramientas

VMware vSphere

Nutanix AHV

Datadog

Tanium

CrowdStrike

Delinea Secret Server

Terraform

GitHub Actions

Jira Service Management

Descripción del empleo

Petco's Infrastructure Operations & Engineering team is seeking a senior Windows Software Engineer to support enterprise Windows server infrastructure. This IC role requires hands-on expertise with Windows Server, Active Directory, PowerShell automation, virtualization, patch management, and enterprise infrastructure operations.

The ideal candidate will independently troubleshoot complex infrastructure issues, drive technical work to completion, and collaborate across infrastructure,