Senior Test Engineer - Customer-Facing Field Support

Amphenol; Mexicali; Híbrido; MXN 223.000 - 391.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel to customer sites

Descripción de la vacante

Amphenol Spectra-Strip is seeking a technical bridge between customers and engineering. You will provide on-site and remote technical support, translate needs into technical requirements, and ensure product performance in field installations.

You will conduct demonstrations, create documentation, collaborate with engineering and manufacturing, review materials and procedures, and drive improvements. Travel to customer sites will be required; advanced English is essential to interact with

Formación

• Bachelor's degree in relevant engineering field.
• Proven experience in a technical role (application engineering, technical support, test engineering).
• Strong technical proficiency in electronics, interconnect, cabling or precision manufacturing.
• Advanced English due to daily interaction with U.S.-based customers/teams.
• Willingness to travel to customer sites.

Responsabilidades

• Provide on-site and remote technical support to customers, assisting with installation, configuration and troubleshooting.
• Translate customer needs into actionable technical requirements for engineering and manufacturing.
• Diagnose and resolve technical issues promptly with internal teams.
• Conduct product demonstrations and training sessions.
• Review and control materials, procedures and systems to ensure quality.
• Create and maintain technical documentation, including guides and workflows.
• Gather customer feedback to drive product improvements and enhancements.
• Manage and coordinate technical projects through successful implementation.

Conocimientos

Technical proficiency

Problem solving

Communication

Customer focus

Organizational skills

Educación

Bachelor's degree in Electrical, Electronic, Mechanical or Mechatronic Engineering

Descripción del empleo

Amphenol Spectra-Strip is seeking a technical bridge between customers and engineering. You will provide on-site and remote technical support, translate needs into technical requirements, and ensure product performance in field installations.

You will conduct demonstrations, create documentation, collaborate with engineering and manufacturing, review materials and procedures, and drive improvements. Travel to customer sites will be required; advanced English is essential to interact with