Senior Salesforce Architect – Service Cloud (Remote)

Concentrix Catalyst Technology Mexico, S.A. de C.V.; México; Remote; MXN 1,100,000 - 1,900,000; Full time

Benefits offered by this job

Remote work

WFH friendly

Job summary

Concentrix Catalyst Technology Mexico, S.A. de C.V. seeks a Senior Salesforce Developer / Solution Architect to lead the design and delivery of Salesforce Service Cloud and contact center solutions.

You will act as a hands-on technical leader, defining solution strategies, guiding teams, and collaborating with stakeholders to deliver enterprise-grade outcomes. The ideal candidate brings 6+ years of Salesforce experience, deep Service Cloud expertise, and strong skills in Apex, LWC, and

Qualifications

• 6+ years of Salesforce with deep Service Cloud expertise.
• Technical Lead or Solution Architect experience.
• Hands-on with Apex, SQL, and asynchronous processing; LWC and Flows experience.

Responsibilities

• Lead design and delivery of Salesforce Service Cloud and contact center solutions.
• Architect scalable solutions; define patterns, standards, and integration strategies.
• Mentor developers; ensure performance, security, and governance.

Skills

Apex

SQL

LWC

Salesforce Flows

Automation design

Asynchronous processing

Technical leadership

Agile/Scrum

Tools

Copado

Gearset

Git

Job description

Concentrix Catalyst Technology Mexico, S.A. de C.V. seeks a Senior Salesforce Developer / Solution Architect to lead the design and delivery of Salesforce Service Cloud and contact center solutions.

You will act as a hands-on technical leader, defining solution strategies, guiding teams, and collaborating with stakeholders to deliver enterprise-grade outcomes. The ideal candidate brings 6+ years of Salesforce experience, deep Service Cloud expertise, and strong skills in Apex, LWC, and