Senior Remote Customs & Logistics Support Specialist

Buckland Customs Brokers Ltd.; Puebla de Zaragoza; Ibrido; MXN 240.000 - 360.000; Tempo pieno

Descrizione del lavoro

Buckland Customs Brokers Ltd. is seeking a Senior Customer Service Representative to act as the primary liaison between clients and the company. This role focuses on delivering accurate information, solving problems, and ensuring smooth onboarding for new customers.

The ideal candidate has at least five years in customs brokerage or logistics, Spanish/English bilingual ability, and solid MS Office skills. The position supports both in-office and remote work options, depending on client needs.

Competenze

• High school diploma or equivalent required.
• CCS designation preferred (US NB and CND only).
• Mexican foreign trade legislation knowledge is a plus (US SB, MX only).
• Bilingual in Spanish and English required (US SB only).
• Strong organizational, time-management and attention to detail skills.

Mansioni

• Provide the highest level of customer service to clients, vendors, and service providers.
• Assist with onboarding and administration of new customers, including account setup in company system and inquiries.

Conoscenze

Data entry accuracy

Organization & Time Management

Bilingual: Spanish/English

Formazione

High School Diploma or equivalent

CCS Designation (US NB and CND only)

Mexican Legislation in Foreign Trade Business knowledge (US SB, MX only)

Strumenti

MS Office

Descrizione del lavoro

Buckland Customs Brokers Ltd. is seeking a Senior Customer Service Representative to act as the primary liaison between clients and the company. This role focuses on delivering accurate information, solving problems, and ensuring smooth onboarding for new customers.

The ideal candidate has at least five years in customs brokerage or logistics, Spanish/English bilingual ability, and solid MS Office skills. The position supports both in-office and remote work options, depending on client needs.