Senior Reliability Engineer – Regulatory IT Systems

Nubank; Ciudad de México; Híbrido; MXN 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity potential

Extended leaves

Health and life insurance

Dental and Vision Insurance

NuCare mental health support

NuLanguage learning program

Holiday bonus 30 days pay

Paid vacation 17 days + 25% bonus

Gym partnership

Work-from-home allowance

Relocation assistance

Descripción de la vacante

Nubank is seeking a Senior Reliability Engineer in Mexico City to own the reliability of regulatory infrastructure. You will work across IT, networking, and software teams to maintain availability and resilience for real-time interbank transfers and regulatory platforms.

You will define SLIs/SLOs, lead incident response, and evolve observability with tracing and health signals, while collaborating on disaster recovery and capacity planning. Bilingual capabilities are required.

Formación

• 5+ years of SRE/DevOps/production engineering experience.
• Linux performance tuning and security hardening experience.
• Proven incident response and postmortem leadership.
• Strong networking fundamentals (TCP/IP).
• Proficient in Python or Shell scripting for automation.
• Experience with observability stacks (Prometheus, Grafana) and tracing.
• AWS infrastructure experience across core services and messaging.
• Infrastructure-as-code tooling (Puppet) and Git workflows.
• Fluent Spanish and English written and spoken.

Responsabilidades

• Own end-to-end reliability for IT regulatory infrastructure services.
• Define and improve SLIs, SLOs, and health indicators for critical platforms.
• Lead incident response and drive postmortem action plans.
• Design observability with tracing, queue health, and infrastructure signals.
• Plan disaster recovery and validate RTO/RPO with drills.
• Automate toil with tooling and runbooks to reduce manual work.
• Drive capacity planning for peak transaction volumes.
• Collaborate with security, networking, and software teams on resilience.
• Participate in on-call rotation.

Conocimientos

SRE/DevOps

Production engineering

Linux tuning

Postmortems

Networking basics

Python/Shell

Observability

Prometheus

Grafana

AWS ecosystem

SQS/SNS

Puppet/IaC

AI tooling (Claude)

Bilingual (Spanish/English)

Herramientas

Prometheus

Grafana

AWS (EC2,S3,CloudWatch,KMS,EKS/ECS)

Puppet

Descripción del empleo

Nubank is seeking a Senior Reliability Engineer in Mexico City to own the reliability of regulatory infrastructure. You will work across IT, networking, and software teams to maintain availability and resilience for real-time interbank transfers and regulatory platforms.

You will define SLIs/SLOs, lead incident response, and evolve observability with tracing and health signals, while collaborating on disaster recovery and capacity planning. Bilingual capabilities are required.