Senior SRE: Observability & Reliability Architect

TransUnion; San Miguel del Resgate; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

TransUnion in Mexico is seeking a Consultant, IT Support to join the Reliability Engineering team on-site. You will uphold the reliability, stability, and performance of mission-critical platforms using SRE best practices and robust incident management.

You will monitor observability data, automate toil, and collaborate with infrastructure, development, and security teams to reduce outages and improve deployment readiness.

Formación

• Experience in Site Reliability Engineering (SRE) or related fields.
• Strong knowledge of distributed systems, observability, and incident management.
• Familiarity with SLOs, SLIs, and error budgets.

Responsabilidades

• Ensure the reliability, stability, and availability of mission-critical services through SRE best practices.
• Operate and improve the observability platform including metrics, logs, traces, and alerts.
• Monitor critical systems and respond to incidents to minimize disruption.
• Lead major incident response, coordinating recovery and stakeholder communication.
• Conduct root cause analysis and blameless post-mortems to drive improvements.

Conocimientos

SRE

Incident management

Observability

Kubernetes

Cassandra

Kafka

Educación

Bachelor's degree in Computer Science, Systems Engineering, Telecommunications Engineering, or related

Herramientas

Apache Cassandra

Kafka

Kubernetes

Relational databases

NoSQL platforms

Descripción del empleo

TransUnion in Mexico is seeking a Consultant, IT Support to join the Reliability Engineering team on-site. You will uphold the reliability, stability, and performance of mission-critical platforms using SRE best practices and robust incident management.

You will monitor observability data, automate toil, and collaborate with infrastructure, development, and security teams to reduce outages and improve deployment readiness.