Senior Reliability Engineer, Regulatory Infra & Resilience

Nu México; Ciudad de México; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity potential

Health and life insurance

Dental and Vision Insurance

NuCare mental health support

Nucleo learning platform

NuLanguage language learning

Holiday bonus 30 days pay/year

17 days paid vacation + 25% bonus

Gym partnership

Food card

Work-from-home allowance

Parental consultancy

Relocation assistance

Hybrid work model

Descripción de la vacante

Nu México in Mexico City is seeking a Senior Reliability Engineer to drive reliability for regulatory infrastructure, ensuring real-time interbank transfers remain available and observable.

You will work across teams to define SLIs/SLOs, lead incident responses, and evolve observability with tracing and metrics, while planning disaster recovery and on-call rotations. The role requires 5+ years in SRE/DevOps, Linux, AWS, IaC, and strong English/Spanish communication.

Formación

• 5+ years in SRE, DevOps, or production engineering on mission-critical, high-availability systems.
• Hands-on with IT infrastructure platforms, virtualized and hyperconverged environments such as VxRail, and physical production infrastructure.
• Proficient in Linux systems, performance tuning, kernel parameters, and security hardening.
• Experience leading incident response and postmortems for customer-impacting services.
• Strong knowledge of networking: TCP/IP and routing.
• Scripting or programming in Python or Shell for automation and tooling.
• Experience with observability stacks (Prometheus, Grafana) and distributed tracing.
• AWS experience across EC2, S3, CloudWatch, KMS, EKS/ECS, VPCs, RDS, DynamoDB, SQS, SNS.
• Familiarity with infrastructure-as-code tools (Puppet) and Git-based workflows.
• Strong written and verbal communication in Spanish and English.
• IT Regulatory audit exposure, including evidence gathering, control validation, audit prep, and remediation.
• Familiarity with AI-assisted engineering tools.

Responsabilidades

• Own end-to-end reliability for IT regulatory infrastructure services, including connectivity and transaction flows.
• Define, measure, and improve SLIs, SLOs, and operational health indicators.
• Lead incident response, coordinate recovery, and drive postmortems with corrective actions.
• Design and evolve observability with tracing, queue health, and platform signals.
• Plan and execute disaster recovery and business continuity exercises.
• Reduce operational toil through automation and improved runbooks.
• Drive capacity planning and performance engineering for peak transactions.
• Collaborate with security, networking, middleware, and software teams to improve resilience.
• Participate in an on-call rotation.

Conocimientos

SRE

DevOps

Linux

Observability

Prometheus

Grafana

AWS

Networking

Scripting

Python

Shell

Incident Response

Postmortems

Disaster Recovery

On-call

Security Hardening

Puppet

Git workflows

VxRail

Herramientas

VxRail

EC2

S3

CloudWatch

KMS

EKS/ECS

VPCs

RDS

DynamoDB

SQS

SNS

Puppet

Descripción del empleo

Nu México in Mexico City is seeking a Senior Reliability Engineer to drive reliability for regulatory infrastructure, ensuring real-time interbank transfers remain available and observable.

You will work across teams to define SLIs/SLOs, lead incident responses, and evolve observability with tracing and metrics, while planning disaster recovery and on-call rotations. The role requires 5+ years in SRE/DevOps, Linux, AWS, IaC, and strong English/Spanish communication.