Senior Quality Assurance Analyst (Mainframe Testing)

Global Payments Inc.; Ciudad de México; On-site; MXN 900,000 - 1,400,000; Full time

Benefits offered by this job

Medical coverage for you and family

Wellness Week with paid day off

Paid time off and public holidays

Job summary

Global Payments seeks a Senior Quality Assurance Analyst (Mainframe Testing) to drive testing across Mainframe platforms and ensure key payment systems operate reliably. You will own end-to-end testing, validate complex COBOL/JCL workflows, and lead SIT and batch processing validation.

The role requires strong communication and mentorship to raise testing standards globally. You will collaborate with technology and business teams to translate requirements into effective testing strategies,

Qualifications

• 8+ years of quality assurance and software testing experience in enterprise environments.
• Strong Mainframe testing expertise including COBOL, JCL, CICS, TSO/ISPF, and batch processing validation.
• Proven experience leading SIT, end-to-end testing, regression testing, and defect management across complex applications.
• Ability to translate business and technical requirements into effective testing strategies, test scenarios, and measurable outcomes.
• Strong communication, analytical, and problem-solving skills with stakeholder influence.

Responsibilities

• Drive the quality and reliability of critical payment platforms by leading end-to-end testing across Mainframe applications.
• Influence delivery outcomes by identifying risks early and validating complex requirements.
• Strengthen system integrity through SIT, batch validation, and COBOL/JCL analysis.
• Accelerate issue resolution by defect detection, root-cause analysis, and collaboration with teams.
• Elevate testing practices by mentoring teammates and sharing QA best practices.

Skills

Mainframe testing

COBOL

JCL

CICS

TSO/ISPF

Batch processing validation

SIT

End-to-end testing

Defect management

Requirements translation

Tools

Selenium

UFT

Playwright

Cypress

Postman

SoapUI

Job description

Senior Quality Assurance Analyst (Mainframe Testing)

Make your mark at one of the biggest names in payments. We’re looking for a Senior Quality Assurance Analyst (Mainframe Testing) to join our ever-evolving Enterprise Payments Technology Team and help shape the future of global commerce. In this role, you will play a critical part in ensuring the quality, reliability, and stability of the payment systems that power millions of transactions every day. By driving testing excellence across complex Mainframe environments, you’ll help protect client experiences, strengthen operational performance, and support the delivery of secure, scalable payment solutions. You'll collaborate with talented technology and business teams, influence quality standards, and create meaningful impact while building expertise within a global organization committed to innovation and the future of commerce.

What You'll Own

• Drive the quality and reliability of critical payment platforms by leading end-to-end testing efforts across Mainframe applications, ensuring solutions perform accurately and consistently for clients and the business.
• Influence successful delivery outcomes by identifying risks early, validating complex business requirements, and ensuring new functionality enhances system performance without disrupting existing operations.
• Strengthen system integrity and operational confidence through expert execution of System Integration Testing (SIT), batch processing validation, and analysis of COBOL programs and Job Control Language (JCL) job streams.
• Accelerate issue resolution and continuous improvement by uncovering defects, performing root cause analysis, and partnering with technology and business teams to deliver high-quality solutions.
• Elevate testing excellence across the organization by sharing expertise, mentoring team members, and helping shape quality assurance practices that improve efficiency, scalability, and long-term business success.

What You'll Bring

• 8+ years of quality assurance and software testing experience, including extensive hands‑on experience performing manual testing within enterprise environments.
• Strong Mainframe testing expertise, including COBOL, Job Control Language (JCL), Customer Information Control System (CICS), TSO/ISPF, and batch processing validation.
• Proven experience leading System Integration Testing (SIT), end-to-end testing, regression testing, and defect management efforts across complex business‑critical applications.
• Demonstrated ability to translate business and technical requirements into effective testing strategies, test scenarios, and measurable quality outcomes.
• Strong communication, analytical, and problem‑solving skills, with the ability to influence stakeholders, collaborate across teams, and drive successful delivery results.

It's a Bonus If You Have

• Experience within the payments, banking, credit card processing, or financial services industry.
• Experience with performance and load testing, helping validate system scalability and operational readiness.
• Exposure to test automation and API testing tools such as Selenium, UFT, Playwright, Cypress, Postman, or SoapUI.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

Senior Quality Assurance Analyst (Mainframe Testing)

We offer access to medical coverage that supports the health and wellbeing for you and your family.

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.