Senior Manager, Data Governance

Royal Caribbean Group; Ciudad de México; On-site; MXN 1,000,000 - 1,600,000; Full time

Job summary

Royal Caribbean Group is seeking a Senior Manager, Data Governance to lead enterprise-wide governance of employee data within HR systems and processes. You will define data management standards, ensure data integrity, and maintain compliance across systems while leading a seven-person team.

The role reports to the Senior Director, Product Management, is onsite in Mexico City, and focuses on driving data quality, governance frameworks, and operational excellence across HR Operations.

Qualifications

• Bachelor’s degree in HR, Business Administration, Information Systems or related field required.
• Master’s degree or advanced certification in HR Systems, Data Management, or Analytics preferred.
• Minimum of 10 years of progressive experience in HR Operations, HRIS, or Data Governance, including 3+ years in people management.
• Experience managing large-scale HR data governance programs for global organizations.
• Strong background in HR systems such as Workday, SAP SuccessFactors, or Oracle HCM.

Responsibilities

• Leads the HR Data Governance function, ensuring data accuracy, compliance, and streamlined operations across multiple HR systems.
• Develops and implements organizational data management policies, protocols, and governance frameworks.
• Oversees a team of analysts and specialists focused on maintaining and auditing employee data integrity.
• Partners with HR leadership, IT, Finance, and Legal to align governance initiatives with business priorities and regulatory standards.
• Establishes governance metrics and reports on data accuracy trends, risk exposure, and audit results for executive review.
• Drives automation and technology enhancements to improve data quality, reporting efficiencies, and control mechanisms.
• Provides strategic leadership in promoting a culture of data stewardship and accountability across global HR operations.
• Manages the team’s workload, development, and performance, fostering collaboration and professional growth.
• Ensures compliance with privacy, security, and labor data regulations across jurisdictions.
• Represents HR Data Governance in cross-functional committees and contributes to system upgrade, policy rollout, and integration projects.

Skills

Data governance

Master data management

Compliance

Power BI

Tableau

HR systems knowledge

Stakeholder management

Leadership

Analytics

Education

Bachelor's degree in HR, Business Administration, Information Systems

Master's degree or advanced certification in HR Systems/Data Management/Analytics

Tools

Workday

SAP SuccessFactors

Oracle HCM

Job description

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Senior Manager, Data Governance

Journey with us!Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s HR Technology Team has an exciting career opportunity for a full time Senior Manager, Data Governance reporting to the Senior Director, Product Management.

This position is onsite and based in Mexico City.

Position Summary

The Senior Manager, Data Governance leads the enterprise-wide governance of employee data within Royal Caribbean Group’s HR systems and processes. This role develops and enforces data management standards, oversees HR data integrity frameworks, and ensures adherence to compliance policies across all systems. Managing a team of seven data professionals, this position drives consistency, accuracy, and transparency in workforce data, enabling informed decision-making and operational excellence across Human Resources.

Essential Duties and Responsibilities

• Leads the HR Data Governance function, ensuring data accuracy, compliance, and streamlined operations across multiple HR systems.
• Develops and implements organizational data management policies, protocols, and governance frameworks.
• Oversees a team of analysts and specialists focused on maintaining and auditing employee data integrity.
• Partners with HR leadership, IT, Finance, and Legal to align governance initiatives with business priorities and regulatory standards.
• Establishes governance metrics and reports on data accuracy trends, risk exposure, and audit results for executive review.
• Drives automation and technology enhancements to improve data quality, reporting efficiencies, and control mechanisms.
• Provides strategic leadership in promoting a culture of data stewardship and accountability across global HR operations.
• Manages the team’s workload, development, and performance, fostering collaboration and professional growth.
• Ensures compliance with privacy, security, and labor data regulations across jurisdictions.
• Represents HR Data Governance in cross-functional committees and contributes to system upgrade, policy rollout, and integration projects.

Qualifications, Knowledge and Skills

Education

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or related field required.
• Master’s degree or advanced certification in HR Systems, Data Management, or Analytics preferred.

Experience

• Minimum of 10 years of progressive experience in HR Operations, HRIS, or Data Governance, including 3+ years in people management.
• Experience managing large-scale HR data governance programs for global organizations.
• Strong background in HR systems such as Workday, SAP SuccessFactors, or Oracle HCM.

Technical/Functional Skills

• Proven expertise in data governance, master data management, and compliance protocols.
• Strong understanding of HR workflows, system dependencies, and employee lifecycle data models.
• Skilled in reporting and analytics tools (Power BI, Tableau) and database management concepts.
• Ability to design governance models that align with business strategies and regulatory requirements.
• Strategic thinker with the ability to translate data governance goals into actionable programs.
• Proven success managing and developing teams and promoting a culture of operational excellence.
• Exceptional communication and stakeholder management skills across global business units.
• Demonstrated ability to drive collaboration and lead change across HR systems and process environments.

Agency and Third-Party Submissions

Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.