Mainframe Sr. | Remote | Based in Mexico

GSB; México; Remote; MXN 68,000 - 92,000; Full time

Benefits offered by this job

Excellent superior benefits

Job summary

GSB, a leading IT company in Latin America, seeks a Senior Mainframe specialist to work remotely from Mexico. You will handle DB2, SQL, COBOL, JCL, CICS, VSAM and other mainframe tools.

Responsibilities include supporting CCP connectivity, clearing, and client reporting, plus SDLC governance on mainframe and rapid issue resolution. Advanced conversational English and Spanish are essential; you will create documentation, report progress, and assist users across teams.

Qualifications

• Advanced English and Spanish required.
• Strong problem-solving and troubleshooting abilities.
• Excellent documentation and communication skills.
• Ability to multitask and manage multiple customer issues.
• Understanding of CCP connectivity, clearing and client reporting is a plus.
• Attention to detail and quality documentation are essential.

Responsibilities

• Provide mainframe support and troubleshooting for clients.
• Support CCP connectivity, clearing and client reporting.
• Document issues and track resolutions.
• Communicate status updates to users and stakeholders.
• Collaborate with product teams to implement fixes.

Skills

Advanced English

Advanced Spanish

Problem-solving

Attention to detail

Multitasking

Business acumen

Troubleshooting

Assist users

Tools

DB2

SQL

COBOL

JCL

CICS

VSAM

IBM MQ

SDLC

Job description

Important IT company At the Latin American level, growth requires:

Mainframe Sr.

• Knowledge and experience working on DB2 and SQL

• Experience writing and debugging COBOL.

• Knowledge and experience working on JCL, CICS, VSAM, and other mainframe tools.

• Experience working with IBM MQ

• Experience working with SDLC on mainframe.

• Experience supporting clearing business.

• Experience supporting CCP (Central Clearing Party) connectivity, clearing and client reporting.

• Problem-solving skills – successful specialists excel at resolving problems encountered by users, whether these require only quick fixes or major collaborative efforts across various departments.

• Technical expertise – specialists develop a deep understanding of the product they handle as well as the processes behind it.

• Customer service – specialists must communicate well with users, paying attention to their concerns and providing clear, regular updates for ongoing requests.

• Attention to detail – it is crucial for specialists to be mindful of details since their tasks include creating extensive documentation, tracking errors, and making changes to products

• Multitasking – specialists handle technical issues from multiple customers at the same time, along with other responsibilities such as drafting reports and participating in manufacturing or development

• Business Acumen – Understanding of Global markets, various financial products, financial statements, and reports to help them communicate well with operations, sales, and client representatives.

• Troubleshoot Issues: Specialists must act quickly to analyze the available data and find the root cause of the issues. They should be able to read and debug the source code to analyze the issues. They may then develop a solution and work with the product development team to review and apply the fix. They must also create useful tools to automate key processes.

• Assist Users: This role entails interacting with product users, Operations, Business, other engineering teams, etc., and solving the problems they face. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all these cases, it is vital to address concerns promptly and keep a helpful attitude.

ADVANCED CONVERSATIONAL ENGLISH AND SPANISH ESSENTIAL (Will be evaluated).

If you are a foreingner residing in Mexico, you must have a valid INE, CURP, NSS and RFC.

Job type: Remote

Location: Mexico.

Salary: $80,000 gross.

Benefits: Excellent superior benefits.