Senior It Supporter, Wms Blue Yonder

Dsv; Xico; On-site; MXN 480,000 - 760,000; Full time

Job summary

DSV busca un Especialista IT Senior para gestionar y soportar sistemas WMS en un entorno logístico global. El/la candidato/a optimizará Blue Yonder/JDA Dispatcher, manteniendo rendimiento y estabilidad, y coordinará con equipos de IT y negocio a nivel mundial.

Se requiere experiencia demostrada de al menos 5 años con Blue Yonder Dispatcher, configuración de WMS e infraestructura, MOCA/DDA y JDA Integrator, además de SQL y Oracle. Se valorará inglés fluido y trabajo en equipo internacional.

Qualifications

• Bachelor’s degree in IT, Business Administration, Logistics, or related field.
• Blue Yonder/JDA WMS (Dispatcher) expertise.
• WMS configuration and infrastructure support.
• MOCA, DDA, and JDA Integrator knowledge.
• SQL and Oracle databases experience.
• Experience with ticketing/support systems.
• Fluent English (mandatory).

Responsibilities

• Provide technical support for WMS applications, primarily Blue Yonder/JDA Dispatcher.
• Manage and coordinate WMS infrastructure components (Oracle DB, Citrix, network, hardware).
• Troubleshoot and resolve incidents through ticketing systems.
• Collaborate with internal IT teams, logistics teams, and external vendors.
• Support implementation and optimization of warehouse systems.
• Act as a technical consultant for WMS-related processes and solutions.
• Ensure system performance, stability, and high-quality operations.
• Maintain strong relationships with internal and external stakeholders.
• Handle ad hoc tasks assigned by management.

Skills

Blue Yonder / JDA WMS Dispatcher

WMS configuration

MOCA / DDA / JDA Integrator

SQL

Ticketing systems

English fluency

Education

Bachelor’s degree in IT, Business Administration, Logistics, or related field

Job description

Time Type:

Full Time

Senior IT Specialist, WMS Blue Yonder

We are looking for a Senior IT Specialist to support and manage warehouse management systems (WMS) within a global logistics environment. This role ensures the stability, performance, and continuous improvement of WMS applications, particularly Blue Yonder/JDA solutions, while collaborating with global IT and business teams.

Tasks and Responsibilities:

• Provide technical support for WMS applications, primarily Blue Yonder/JDA Dispatcher
• Manage and coordinate WMS infrastructure components (Oracle DB, Citrix, network, hardware)
• Troubleshoot and resolve incidents through ticketing systems
• Collaborate with internal IT teams, logistics teams, and external vendors
• Support implementation and optimization of warehouse systems
• Act as a technical consultant for WMS-related processes and solutions
• Ensure system performance, stability, and high-quality operations
• Maintain strong relationships with internal and external stakeholders
• Handle ad hoc tasks assigned by management

Education and Skills:

• Bachelor’s degree in IT, Business Administration, Logistics, or related field
• Strong expertise in Blue Yonder / JDA WMS (Dispatcher)
• Hands-on experience with WMS configuration and infrastructure support
• Knowledge of MOCA, DDA, and JDA Integrator
• Strong knowledge of SQL
• Experience working with ticketing/support systems
• Fluent English (mandatory)

Minimal Work Experience:

• At least 5 years of hands-on experience with Blue Yonder/JDA Dispatcher
• Proven experience in the following areas: WMS infrastructure support WMS configuration MOCA / DDA development JDA Integrator
• Experience working with SQL and Oracle databases

DSV - Global transport and logistics

Trabajar en DSV significa jugar en una liga diferente.

Como líder mundial en transporte y logística, hemos recorrido un extraordinario camino de crecimiento. Crezcamos juntos mientras seguimos innovando, digitalizando y consolidando nuestros logros.

Con cerca de 150.000 empleados en más de 90 países, trabajamos a diario para ofrecer servicios de calidad, satisfacer las necesidades de nuestros clientes y ayudarles a alcanzar sus objetivos. Sabemos que la mejor manera de lograrlo es incorporando nuevos talentos, nuevas perspectivas y personas ambiciosas como tú.

En DSV, el rendimiento está en nuestro ADN. No solo trabajamos, sino que nuestro objetivo es dar forma al futuro de la logística. Esta ambición impulsa un entorno dinámico basado en la colaboración con equipos de primer nivel, la responsabilidad y la acción. Valoramos la inclusión, aceptamos diferentes culturas y respetamos la dignidad y los derechos de cada persona. Si quieres generar un impacto positivo, contar con la confianza de los clientes y desarrollar tu carrera profesional en una empresa con visión de futuro, este es el lugar ideal.

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