Senior IT Specialist: Blue Yonder WMS & Infra Expert

DSV; Ciudad de México; Hybrid; MXN 420,000 - 640,000; Full time

Job summary

DSV – Global transport and logistics is seeking a Senior IT Specialist to provide expert support for Blue Yonder/JDA Discrete WMS and related warehouse infrastructure in a global logistics setting.

The candidate will work with MOCA, MS SQL, Citrix, Jasper Reports, NiceLabel, and Page Builder, coordinating across IT and external providers to ensure stability and performance of WMS systems.

Qualifications

• Minimum 5 years of IT, logistics systems or WMS experience.
• Minimum 5 years with Blue Yonder/JDA Discrete WMS.
• Strong WMS infrastructure, configuration and SQL knowledge.
• Bachelor's degree in IT/CS/Logistics or related field.
• Fluent English required.

Responsibilities

• Provide technical support for Blue Yonder/JDA Discrete WMS and related warehouse applications.
• Support WMS infrastructure including MOCA, MS SQL, Citrix, Jasper Reports, NiceLabel, Page Builder.
• Troubleshoot incidents and resolve issues via ticketing and support processes.
• Coordinate system administration and infra activities with IT teams and providers.
• Provide technical consultation on WMS infrastructure, configurations, integrations, and processes.
• Ensure stability, availability, and performance of warehouse management systems.
• Collaborate with global and regional IT, logistics, and warehouse project teams.
• Contribute to standardization of WMS support processes.

Skills

Fluent English

Analytical thinking

Troubleshooting

Stakeholder management

Customer service mindset

Education

Information Technology

Computer Science

Logistics

Business Administration

Tools

Blue Yonder/JDA Discrete WMS

MOCA

MS SQL

Citrix

Jasper Reports

NiceLabel

Page Builder

Job description

DSV – Global transport and logistics is seeking a Senior IT Specialist to provide expert support for Blue Yonder/JDA Discrete WMS and related warehouse infrastructure in a global logistics setting.

The candidate will work with MOCA, MS SQL, Citrix, Jasper Reports, NiceLabel, and Page Builder, coordinating across IT and external providers to ensure stability and performance of WMS systems.