Senior IT Program - SPM

Infosys Limited; Santiago de Querétaro; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Infosys Limited in Mexico seeks an experienced Senior IT Program / Project Manager to lead complex technology initiatives across functions and platforms. You will manage multiple interdependent projects, ensure alignment with timelines, budgets, and quality, and influence geographically distributed teams and senior stakeholders.

The role requires strong leadership, stakeholder management, and problem-solving capabilities in a fast-paced environment, with a focus on delivering business value and

Qualifications

• Bachelor’s degree in IT/Business/Engineering (or related field) or equivalent experience.
• 10+ years of hands-on IT Program/Project Management experience, managing large-scale technology initiatives.
• Proven ability to lead multiple interdependent projects across functions and platforms.
• Strong experience with Waterfall, Agile, and Scrum delivery methods.
• Experience incorporating Organizational Change Management (OCM) into delivery.
• Experience managing scope, schedules, budgets, risks, dependencies, resources, and quality.
• Experience communicating status, risks, financials to senior management and executives.

Responsibilities

• Lead end-to-end delivery of complex IT programs and systems with multiple dependent projects.
• Define program vision, strategy, delivery approach, governance, and roadmaps.
• Own planning and execution across scope, schedule, budget, risks, and quality.
• Provide oversight to cross-functional teams and project managers.
• Develop governance structures, business cases, and executive reporting.
• Communicate updates to stakeholders and executives; manage risks and decisions.
• Build cross-functional relationships to drive collaboration and successful outcomes.
• Coordinate day-to-day activities to align with program objectives.

Skills

Leadership

Stakeholder management

Analytical thinking

Problem solving

Documentation & planning

Negotiation

IT governance

Education

Bachelor's degree in IT/Business/Engineering

Job description

Domain|Enterprise Risk Management|Enterprise Risk Management, Process|Agile|Kanban, Process|Certified Project Management Professional|Certified Project Management Professional, Process|Consulting processes|Agile consulting, Process|Development Methodology|Scrum, Process|Development Methodology|Waterfall based development, Process|Program Management|Governance and Communication, Process|Program Management|Organization Change Management, Process|Project Management|Project Management, Process|Project Management|Project value delivery, Process|Project_Management|PMP, Technology|Mana|Problem Management Analytics, Technology|PDM/PLM|Agile-PLM

Domain

Delivery

Interest Group

Infy Mexico

Company

Requisition ID

154971BR

Senior IT Program / Project Manager

Position Overview

We are seeking an experienced Senior IT Program / Project Manager to lead the successful delivery of complex, cross-functional technology initiatives. This role will be responsible for managing multiple interdependent projects across business functions and technology platforms, ensuring alignment with strategic objectives, timelines, budgets, quality standards, and stakeholder expectations. The ideal candidate combines strong program and project management expertise with excellent leadership, communication, stakeholder management, and problem-solving capabilities. The role requires the ability to operate effectively in a fast-paced environment, manage competing priorities, and influence geographically dispersed teams and senior stakeholders.

Required Experience

• Bachelor’s degree (BS/BA), preferably with a focus on Information Technology, Business, Engineering, or a related discipline; equivalent professional experience will also be considered.
• 10+ years of hands-on IT Program and/or Project Management experience, preferably managing large-scale and complex technology initiatives.
• Proven experience leading multiple interdependent projects across different functional areas and technology platforms.
• Strong experience with Waterfall, Agile, and Scrum methodologies and the ability to apply the appropriate delivery approach based on project needs.
• Experience incorporating Organizational Change Management (OCM) practices into project and program delivery.
• Demonstrated experience managing project scope, schedules, budgets, risks, dependencies, resources, and quality.
• Experience communicating program status, risks, financials, and key decisions to senior management and executive stakeholders.
• Strong leadership skills with demonstrated ability to lead, influence, and coordinate high-performing, geographically distributed teams.
• Excellent stakeholder management skills, including the ability to manage expectations, resolve competing priorities, and drive alignment across different stakeholder groups.
• Strong analytical, problem-solving, decision-making, and troubleshooting capabilities.
• Strong documentation, organization, planning, and follow-through capabilities.
• Ability to work successfully in a fast-paced, dynamic environment with rapidly changing priorities.
• Strong influencing and negotiation skills, with the ability to drive stakeholders toward consensus and decisions.
• Solid understanding of IT governance, project financial management, risk management, and delivery controls.

Senior IT Program / Project Manager

Position Overview

We are seeking an experienced Senior IT Program / Project Manager to lead the successful delivery of complex, cross-functional technology initiatives. This role will be responsible for managing multiple interdependent projects across business functions and technology platforms, ensuring alignment with strategic objectives, timelines, budgets, quality standards, and stakeholder expectations. The ideal candidate combines strong program and project management expertise with excellent leadership, communication, stakeholder management, and problem-solving capabilities. The role requires the ability to operate effectively in a fast-paced environment, manage competing priorities, and influence geographically dispersed teams and senior stakeholders.

Required Experience

• Bachelor’s degree (BS/BA), preferably with a focus on Information Technology, Business, Engineering, or a related discipline; equivalent professional experience will also be considered.
• 10+ years of hands-on IT Program and/or Project Management experience, preferably managing large-scale and complex technology initiatives.
• Proven experience leading multiple interdependent projects across different functional areas and technology platforms.
• Strong experience with Waterfall, Agile, and Scrum methodologies and the ability to apply the appropriate delivery approach based on project needs.
• Experience incorporating Organizational Change Management (OCM) practices into project and program delivery.
• Demonstrated experience managing project scope, schedules, budgets, risks, dependencies, resources, and quality.
• Experience communicating program status, risks, financials, and key decisions to senior management and executive stakeholders.

Mandatory Skills & Competencies

• Strong leadership skills with demonstrated ability to lead, influence, and coordinate high-performing, geographically distributed teams.
• Excellent stakeholder management skills, including the ability to manage expectations, resolve competing priorities, and drive alignment across different stakeholder groups.
• Strong analytical, problem-solving, decision-making, and troubleshooting capabilities.
• Strong documentation, organization, planning, and follow-through capabilities.
• Ability to work successfully in a fast-paced, dynamic environment with rapidly changing priorities.
• Strong influencing and negotiation skills, with the ability to drive stakeholders toward consensus and decisions.
• Solid understanding of IT governance, project financial management, risk management, and delivery controls.

Key Responsibilities

• Lead the end-to-end delivery of highly complex IT programs, applications, and systems involving multiple dependent projects, functional areas, stakeholders, and technology platforms.
• Establish the overall program vision, strategy, delivery approach, governance model, and implementation roadmap required to achieve business objectives.
• Own program-level planning and execution, ensuring alignment across scope, schedule, budget, resources, risks, dependencies, quality, and expected business outcomes.
• Provide oversight and direction to cross-functional project teams and Project Managers.
• Develop and maintain programming roadmaps, business cases, governance structures, integrated project plans, and executive-level reporting.
• Serve as the central point of communication for program teams, business stakeholders, technology teams, senior management, and executives.
• Provide clear, timely, and audience-appropriate updates regarding project status, milestones, risks, issues, dependencies, decisions, financials, and required actions.
• Build strong relationships across business and technology organizations and drive cross-functional collaboration toward successful outcomes.
• Manage project deliverables and milestones within approved timelines, scope, quality expectations, and budget.
• Coordinate day-to-day operational and tactical activities across approved projects while maintaining focus on overall program objectives.
• Proactively identify, assess, escalation, and mitigate program risks, issues, and cross-project dependencies.
• Ensure adherence to established IT governance processes, delivery standards, and reporting requirements.
• Prepare and present monthly project/program status reports, financial updates, forecasts, risks, and executive summaries.
• Coordinate the application of technical and delivery disciplines, including process improvement, data analysis, architectural review, quality assurance, and facilitation.
• Provide objective guidance, expertise, and leadership to program and project team members to drive execution, business value, and successful delivery outcomes.

Preferred Qualifications

• Experience managing enterprise-scale IT transformation or modernization programs is preferred.
• Experience working in global or highly matrixed organizations is highly desirable.
• Strong financial management experience, including project budgeting, forecasting, tracking actuals, and financial reporting, is a plus.

Additional Required Qualifications

NA

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.