Senior IT Infrastructure & Operations Leader

Mam de la Frontera, S.A. de C.V.; Tijuana; On-site; MXN 1,000,000 - 1,800,000; Full time

Job summary

Ideal candidates have 7+ years in IT operations, 4+ years leading teams, and strong skills in networks, servers, virtualization, IAM, and ERP like Infor Syteline. Bilingual English/Spanish required; travel 15–25% expected.

Qualifications

• 7+ years IT infrastructure and operations experience, incl. 4+ years leading teams.
• Hands-on with networks, servers, virtualization, storage, backup and monitoring.
• IAM, directory services, and Microsoft 365 experience.
• Cybersecurity practices including patching, vulnerability mgmt, incident response.
• Experience supporting multi-site manufacturing/logistics environments.
• ERP exposure; Infor Syteline / CloudSuite a plus.
• Willing to travel 15–25% and communicate in English and Spanish.

Responsibilities

• Plan and direct the operation of the systems department.
• Develop and implement new systems, supervise and review projects.
• Maintain up-to-date backups for reliable recovery points.

Skills

Leadership

Communication

Customer service

English proficiency

Spanish proficiency

Education

Bachelor's degree in Computer Science / IT or related field

Tools

Infor Syteline / CloudSuite

Microsoft SQL Server

CAD/PDM support

Microsoft 365

Active Directory

Job description

Ideal candidates have 7+ years in IT operations, 4+ years leading teams, and strong skills in networks, servers, virtualization, IAM, and ERP like Infor Syteline. Bilingual English/Spanish required; travel 15–25% expected.