Senior Invoice & Collections Specialist - Hybrid

IFF; Chihuahua; Hybride; MXN 279 000 - 446 000; Plein temps

Résumé du poste

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, seeks a Billing Specialist in Polanco, Mexico City (hybrid). You will manage invoice distribution for NOAM and LATAM, upload docs, and collaborate with internal teams to resolve submission issues.

The ideal candidate has a bachelor’s degree in accounting or related field, 3+ years in billing/OTC, strong Excel and English, and proven attention to detail.

Qualifications

• Bachelor’s degree in Accounting, Business Administration, or a related field.
• +3 years of experience in Billing, Accounts Receivable, OTC, or customer-facing administrative functions.
• Advanced English proficiency.
• Proficiency in Microsoft Excel.

Responsabilités

• Distribute customer invoices through portals, email, and other channels.
• Upload invoices and supporting documentation to invoicing platforms.
• Partner with internal teams to obtain missing documentation and resolve invoice submission issues.
• Monitor invoice submission status and manage rejections, discrepancies, or exceptions within customer portals.
• Maintain accurate and organized records of invoices, supporting documents, and submission confirmations.
• Prepare and share weekly reports covering invoice volumes, processing status, outstanding submissions, and key trends.
• Support customer inquiries related to invoice distribution and submission status.
• Ensure compliance with internal processes, customer requirements, and documentation standards.
• Contribute to continuous improvement initiatives that enhance billing efficiency, accuracy, and overall service quality.

Connaissances

Excel proficiency

English proficiency

Organizational skills

Cross-functional collaboration

Data accuracy

Documentation management

Formation

Bachelor’s degree in Accounting, Business Administration, or a related field

Outils

SAP

Microsoft Excel

Description du poste

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, seeks a Billing Specialist in Polanco, Mexico City (hybrid). You will manage invoice distribution for NOAM and LATAM, upload docs, and collaborate with internal teams to resolve submission issues.

The ideal candidate has a bachelor’s degree in accounting or related field, 3+ years in billing/OTC, strong Excel and English, and proven attention to detail.