Strategic Collections Specialist – Hybrid (Mexico)

Danisco Mexicana, S.A. de C.V.; Ciudad de México; Hybrid; MXN 420,000 - 640,000; Full time

Job summary

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, seeks a Billing Specialist in Mexico City. The role is hybrid, based in Polanco, handling invoice distribution, uploads, and issue resolution within NOAM and LATAM regions.

You will partner with Finance, Customer Service, and Shared Services to ensure timely, accurate invoicing and reporting. Strong English, Excel skills, and cross-functional collaboration are essential.

Qualifications

• Bachelor's degree in accounting, business administration, or related field.
• 3+ years in Billing, Accounts Receivable, OTC, or customer-facing admin roles.
• Strong data accuracy and documentation discipline.
• Advanced English proficiency required.
• Proficiency with Microsoft Excel is essential.
• Ability to work across Finance, Customer Service, and Commercial teams.

Responsibilities

• Distribute customer invoices via portals, email, and approved channels for NOAM and LATAM.
• Upload invoices and supporting docs to customer invoicing platforms per requirements.
• Collaborate with internal teams to obtain missing docs and resolve submission issues.
• Monitor invoice submission status and handle rejections or exceptions in portals.
• Maintain accurate records of invoices, docs, and confirmations.
• Prepare and share weekly reports on volumes, status, and trends.
• Support customer inquiries on invoice distribution and submission status.
• Ensure compliance with internal processes and customer requirements.
• Contribute to process improvements to boost billing efficiency and accuracy.

Skills

Advanced English

Microsoft Excel

Organizational skills

Attention to detail

Cross-functional collaboration

Issue analysis

Education

Bachelor's degree in Accounting, Business Administration, or related field

Tools

SAP

Invoicing portals

Job description

IFF, a global leader in flavors, fragrances, food ingredients and health & biosciences, seeks a Billing Specialist in Mexico City. The role is hybrid, based in Polanco, handling invoice distribution, uploads, and issue resolution within NOAM and LATAM regions.

You will partner with Finance, Customer Service, and Shared Services to ensure timely, accurate invoicing and reporting. Strong English, Excel skills, and cross-functional collaboration are essential.