Senior Implementation & Onboarding Lead

Solera Corporation; Ciudad de México; Presencial; MXN 334.800 - 558.000; Jornada completa

Descripción de la vacante

Solera Corporation in Ciudad de México seeks an experienced Implementation Coordinator to oversee client onboarding and implementation processes. This role involves ensuring quality implementation of products and conducting project management for customer success.

The ideal candidate has a background in the automotive or fleet industry, with strong project management skills and familiarity with Salesforce. Excellent communication and documentation skills are essential for success in this role.

Formación

• 4+ years of experience managing projects with customers required.
• 4+ years of Implementation Coordinator experience or equivalent required.
• Experience in the automotive or fleet industry preferred.

Responsabilidades

• Maintain ownership of new client assets and ensure quality implementation.
• Manage the project from receipt to implementation completion.
• Collect and analyze client feedback to improve services.

Conocimientos

Customer management

Project management

Communication skills

Salesforce

Microsoft Office Suite

Educación

Bachelor's degree or equivalent work experience

High school degree or equivalent

Descripción del empleo

Solera Corporation in Ciudad de México seeks an experienced Implementation Coordinator to oversee client onboarding and implementation processes. This role involves ensuring quality implementation of products and conducting project management for customer success.

The ideal candidate has a background in the automotive or fleet industry, with strong project management skills and familiarity with Salesforce. Excellent communication and documentation skills are essential for success in this role.