Senior HR Service Partner - Remote & Process Excellence

Videojet Technologies Mexico S. de R.L. de C.V.; Ciudad de México; Hybrid; MXN 600,000 - 800,000; Full time

Benefits offered by this job

Remote work model

Competitive salary

Attractive benefits

Flexible working hours

Structured onboarding

Career development opportunities

Collaborative environment

Job summary

Veralto is seeking a Sr. HR Service Partner to join their HR Shared Services team. This role involves providing consistent, efficient HR services to associates and leaders, ensuring high operational excellence and effective use of HR systems.

Candidates need 3-5 years of HR experience and strong communication and analytical skills. The position offers a remote work model, competitive salary, and robust career development opportunities.

Qualifications

• 3–5 years of HR experience, preferably in a shared services environment.
• Solid understanding of HR policies and regulatory requirements.
• Strong analytical mindset; able to spot trends and suggest improvements.

Responsibilities

• Serve as first point of contact for HR-related inquiries.
• Manage assigned caseload in the case management system.
• Guide users on self-service tools and knowledge base content.
• Ensure SLAs and service quality standards are met with high accuracy.
• Participate in continuous improvement efforts.

Skills

English

Portuguese

Spanish

HR experience

Analytical skills

Communication skills

Problem-solving

Education

College Degree

Tools

JIRA

Workday

SAP

Oracle

Job description

Veralto is seeking a Sr. HR Service Partner to join their HR Shared Services team. This role involves providing consistent, efficient HR services to associates and leaders, ensuring high operational excellence and effective use of HR systems.

Candidates need 3-5 years of HR experience and strong communication and analytical skills. The position offers a remote work model, competitive salary, and robust career development opportunities.