Senior Digital Product Manager — B2B Commerce

ThermoFisher Scientific; Tijuana; Presencial; MXN 1.200.000 - 1.600.000; Jornada completa

Descripción de la vacante

Thermo Fisher Scientific seeks a Senior Digital Product Manager to define strategy for digital offers across our commerce ecosystem. You will shape experiences on fishersci.com and thermofisher.com, aligning marketing, pricing, and merchandising with customer context to drive measurable business outcomes.

You will lead cross-functional teams including UX, Engineering, Analytics and Commercial, balancing effective promotions with intuitive customer journeys.

Formación

• Bachelor's degree required.
• 7+ years of experience in Digital Product Management, Digital Commerce, Customer Experience or closely related roles.
• Demonstrated experience defining product strategy and owning roadmaps for customer-facing digital products.
• Experience leading product decisions in complex, cross-functional environments with multiple business and technical stakeholders.
• Experience using analytics, customer insights and experimentation to make prioritization and investment decisions.
• Proven ability to translate ambiguous customer and business problems into product strategy, measurable outcomes and executable roadmaps.
• Strong ability to communicate strategy, recommendations and trade-offs to both senior executives and technical teams.

Responsabilidades

• Define the product vision and strategy for digital promotional and offer experiences across our digital commerce ecosystem.
• Translate customer, marketing and commercial strategies into product opportunities that improve customer value and support measurable business outcomes.
• Develop and maintain a multi-year product roadmap informed by customer needs, commercial priorities, platform capabilities and emerging digital trends.
• Identify opportunities that span sites, platforms or organizational boundaries and drive alignment on common product capabilities.
• Partner with other digital product leaders to ensure promotional experiences complement key elements of customer journeys.
• Shape experiences that help customers understand relevant offers, purchasing options and value without complexity.
• Establish product principles for the presentation and prioritization of multiple simultaneous customer messages.
• Develop strategies for personalized offers using customer profile, purchasing behavior and account context.
• Work closely with UX and Research to understand pricing perception and simplify concepts.
• Advocate for the customer when marketing or commercial objectives could create confusing experiences.
• Serve as a strategic product partner to Digital Marketing and commercial stakeholders, translating campaign objectives into scalable digital capabilities.
• Develop business justification for major investments with expected impact and measurable success criteria.
• Guide decisions on when offers should be broadly presented, targeted, or personalized.
• Establish KPIs and outcome measures across promotional engagement, conversion and incremental revenue.
• Use experimentation and analytics to improve offer relevance and presentation.
• Translate performance data into roadmap decisions for senior leadership.
• Lead alignment across Digital Marketing, Pricing, Merchandising, Engineering and other teams.

Conocimientos

Product strategy

Cross-functional leadership

Communication

Analytical thinking

Educación

Bachelor's degree

Descripción del empleo

Thermo Fisher Scientific seeks a Senior Digital Product Manager to define strategy for digital offers across our commerce ecosystem. You will shape experiences on fishersci.com and thermofisher.com, aligning marketing, pricing, and merchandising with customer context to drive measurable business outcomes.

You will lead cross-functional teams including UX, Engineering, Analytics and Commercial, balancing effective promotions with intuitive customer journeys.