Senior Consultant - Scrum master

Cognizant; Región Centro; Hybrid; MXN 600,000 - 900,000; Full time

Job summary

Cognizant Consulting seeks an experienced Scrum Master to support teams and Product Owners, applying Agile practices, removing impediments, and guiding delivery of high-quality software. The role emphasizes strong facilitation, collaboration with stakeholders, and performance measurement in a fast-paced environment.

Hybrid work is required, with 3 days in Cognizant offices across Mexico City and other major cities. 5+ years in Agile environments and Scrum Master certification are preferred.

Qualifications

• Scrum Master certification (CSM, PSM, SAFe Scrum Master, or equivalent) preferred.
• 5+ years of experience in Agile environments, including Scrum Master experience.
• Strong expertise in Scrum, Kanban, sprint planning, backlog management, and continuous improvement.
• Proven ability to facilitate Agile ceremonies, remove impediments, and foster cross-functional collaboration.
• Experience coaching teams/leaders on Agile principles and driving adoption.
• Excellent communication and organizational skills supporting complex programs.

Responsibilities

• Guides the team on Scrum & Agile practices to improve collaboration and output.
• Facilitates daily work and all Sprint ceremonies (Planning, Daily Stand-up, Review, Retrospective).
• Maintains open lines of team communication for status transparency.
• Collaborates with Release Train Engineers and Agile Coaches to improve Scaled Agile effectiveness.
• Ensures clear, prioritized user stories with Product Owner and technical leads.
• Captures sprint metrics and drives continuous improvement of the team.
• Removes impediments including cultural/logistics barriers.
• Promotes self-organization and cross-training within the team.
• Coordinates with other Scrum teams to align schedules and release plans.
• Prepares Agile Release Train ceremonies.

Skills

CSM/PSM/SAFe Scrum Master cert

Agile experience

Facilitate ceremonies

Coaching teams

Stakeholder management

Communication

Job description

About Cognizant Consulting

Cognizant Consulting is more than Cognizant's consulting practice—we're a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?

The Scrum Master supports the team and the Product Owner and helps them to communicate, solve problems and deliver a great product. They employ Agile software practices, lead all scrum ceremonies, remove impediments and help the team prioritize efforts to reach desired goals and outcomes.

Key Responsibilities

• Guides the team on how to use scrum & Agile practices and methodologies to improve collaboration and team output.

• Manages and facilitates the scrum team’s daily work including execution of Sprint Ceremonies (e.g., Sprint Planning, Daily Stand-up, Sprint Review and Retrospective).

• Establishes and maintains open and clear lines of team communication to facilitate status transparency.

• Works with peer Scrum Masters, Release Train Engineers, Agile Coaches, to increase the effectiveness of Scaled Agile.

• Collaborates with Product Owner and Technical leads to understand business problem, product(s), and ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team.

• Responsible for capturing and tracking sprint metrics (e.g., team velocity), and being accountable for the continuous improvement of the scrum team.

• Removes impediments (e.g., cultural barriers, logistic challenges).

• Fosters close cooperation across all team members and encourages cross-training, knowledge sharing and development.

• Facilitates communication and collaboration inside and outside the team.

• Shields the team from external interference and organizational pressures that could impede progress.

• Fosters self-organization and growth within the team.

• Collaborates with other scrum teams to align project schedules, goals, release plans with the overall DD&T roadmap.

• Facilitates preparation of Agile Release Train (ART) ceremonies.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Mexico City, Guadalajara, Querétaro, or Monterrey, Mexico. This role will support EST hours to align with near-shore engagement needs. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Knowledge and Skills

• Scrum Master certification (CSM, PSM, SAFe Scrum Master, or equivalent) and experience supporting regulated or GxP environments preferred.

• 5+ years of experience working in Agile environments, including at least 2 years serving as a Scrum Master for cross-functional delivery teams.

• Strong expertise in Agile frameworks and practices, including Scrum, Kanban, sprint planning, backlog management, and continuous improvement.

• Proven ability to facilitate Agile ceremonies, remove delivery impediments, and foster collaboration across business and technology stakeholders.

• Experience coaching teams and leaders on Agile principles, driving adoption of Agile practices, and promoting a culture of accountability and transparency.

• Excellent communication, stakeholder management, and organizational skills, with experience supporting complex programs and delivering outcomes in a fast-paced environment

Post Closing Date

Applications will be accepted until 11/14/2026.