Senior Collaboration Tools Engineer - Google Workspace

Medallia; Ciudad de México; Hybrid; MXN 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work

Onsite 3 days weekly

Job summary

Medallia is seeking a Senior IT Systems Engineer in Mexico City to manage collaboration tools like Google Workspace and Slack, enhancing employee experience through secure integrations and automation. The role is hybrid with at least three onsite days per week, supporting end-user, conference room, and workplace tech.

You will work with internal and external teams, ensure security, and drive tooling improvements across our global offices.

Qualifications

• Five+ years of experience managing collaboration tools in enterprise environments.
• Experience with Slack, Google Workspace, automation and integrations.
• knowledge of identity management and SSO security best practices.

Responsibilities

• Architect and manage collaboration tools (Google Workspace, Slack).
• Automate workflows and optimize integration across SaaS platforms.
• Collaborate with stakeholders to align IT goals with business needs.
• Troubleshoot complex systems and ensure a secure, high-performing environment.
• Maintain a regular onsite presence three days per week and assist onsite IT needs.

Skills

Slack management

Google Workspace management

Automation scripting

Identity management

SSO (Okta)

Education

Bachelor’s degree in IT

Tools

Google Apps Manager (GAM)

Zapier

PowerShell

Python

Job description

Medallia is seeking a Senior IT Systems Engineer in Mexico City to manage collaboration tools like Google Workspace and Slack, enhancing employee experience through secure integrations and automation. The role is hybrid with at least three onsite days per week, supporting end-user, conference room, and workplace tech.

You will work with internal and external teams, ensure security, and drive tooling improvements across our global offices.