Senior Collaboration Tools Engineer: Google Workspace

Medallia; Chihuahua; Hybrid; MXN 900,000 - 1,300,000; Full time

Job summary

Medallia is seeking a Senior IT Systems Engineer to optimize collaboration tools such as Google Workspace and Slack, and to enhance the employee experience through secure, seamless integrations and automation across these platforms, while collaborating with internal and external teams to ensure consistent performance and security.

This is a hybrid position requiring a minimum of three days per week onsite in our Mexico City office in the Condesa colonia.

Qualifications

• 5+ years of experience managing collaboration tools in enterprise environments including experience with Slack and Google Meets management, and automation and integrations.

Responsibilities

• Architect and manage collaboration tools (Google Workspace, Slack).
• Automate workflows and optimize tool integration across SaaS platforms.
• Collaborate with stakeholders to align IT goals with business needs.
• Troubleshoot complex systems and ensure a secure, high-performing environment.
• Maintain a regular onsite presence at least three days per week and serve as a secondary escalation/support resource for onsite IT needs, including end-user technology, conference rooms, collaboration systems, and other workplace technology issues as required.

Skills

Slack management

Google Meets management

Automation & integrations

Scripting (Google Apps Script, Python,

Education

Bachelor’s degree in IT, Computer Science, or equivalent experience

Tools

Google Workspace GAM

Job description

Medallia is seeking a Senior IT Systems Engineer to optimize collaboration tools such as Google Workspace and Slack, and to enhance the employee experience through secure, seamless integrations and automation across these platforms, while collaborating with internal and external teams to ensure consistent performance and security.

This is a hybrid position requiring a minimum of three days per week onsite in our Mexico City office in the Condesa colonia.