Senior Chargeback & Payments Operations Lead

Mastercard Inc.; México; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

Mastercard Inc. is seeking a Senior Managing Consultant for Advisors Client Services, Data & Services, focusing on Chargeback and Payment Operations. The role leads client engagements, guides the project delivery team, and applies industry expertise to deliver value to financial institutions.

You will mentor junior teammates, shape knowledge management, and play a key role in Mastercard’s strategic growth. Strong communication, leadership, and problem-solving are essential in a fast-paced

Formación

• Undergraduate or master’s degree required.
• Seven or more years of direct industry experience with payments.
• Three to five years in a consulting organization; strong verbal and written communication.

Responsabilidades

• Lead Chargeback and Payment Operations engagements for financial institutions.
• Manage project delivery teams; provide SME guidance and actionable client recommendations.
• Maintain mid- to senior-level client relationships and manage risks and scope.

Conocimientos

Chargeback expertise

Payment operations

Project management

Client management

Leadership

Analytical thinking

English communication

Educación

Bachelor’s or Master’s degree

Herramientas

Excel

PowerPoint

Word

Descripción del empleo

Mastercard Inc. is seeking a Senior Managing Consultant for Advisors Client Services, Data & Services, focusing on Chargeback and Payment Operations. The role leads client engagements, guides the project delivery team, and applies industry expertise to deliver value to financial institutions.

You will mentor junior teammates, shape knowledge management, and play a key role in Mastercard’s strategic growth. Strong communication, leadership, and problem-solving are essential in a fast-paced