Senior Business Manager

Evonik; Torreón; Presencial; MXN 400.000 - 700.000; Jornada completa

Descripción de la vacante

Evonik Industries de Mexico S.A. de C.V. in Torreón, Mexico, is seeking a proactive professional to lead customer relationships and drive business growth.

You will develop and implement plans to identify key decision-makers, present products with clear commercial terms, and collaborate with cross-functional teams to deliver value. The ideal candidate holds a university degree and has experience guiding others, with the ability to work independently and mentor teammates.

Formación

• University degree is required.
• Experience supervising and directing people to achieve goals.
• Ability to work independently while guiding others and meeting deadlines.
• Strong communication and planning skills to align with business objectives.

Responsabilidades

• Communicate actions to implement the function's strategy and business plan within the team.
• Develop and implement a relationship management plan for potential customer accounts.
• Build relationships with decision makers and influencers within customer organizations.
• Identify standard products and configurations that meet customer needs and present them with clear rationale within standard terms.
• Collaborate with cross-functional teams to act as customer champions and ensure data quality in CRM.
• Ensure accurate entry and maintenance of customer information for retention and business development.

Educación

University (First degree)

Descripción del empleo

What We Offer Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

Responsibilities

• Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
• Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
• Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
• Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.
• Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the organization has quality data to enable effective customer retention and business development activities OR Ensure that team members maintain up-to‑date customer relationship management data, identifying and resolving issues.

Requirements

• University (First degree)
• Experience enables job holder to deal with the majority of situations and to advise others.
• Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
• Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
• Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
• Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.
• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

Evonik Industries de Mexico S.A. de C.V.