Senior Associate, Third-Party HR Operations

PwC; Ciudad de México; In loco; MXN 420.000 - 660.000; Tempo pieno

Descrizione del lavoro

PwC Mexico Acceleration Center seeks a Third Party Operations Senior Associate to support People Operations within Internal Firm Services. You’ll analyze complex issues, manage workstreams, and guide juniors while coordinating onboarding, offboarding, payroll, benefits, and compliance activities.

You will interact with stakeholders, interpret data to inform recommendations, and ensure timely HR service delivery in a dynamic, global environment.

Competenze

• High School Diploma or equivalent required.
• At least 2 years of experience.
• English proficiency required.

Mansioni

• Administer third party operations activities across the employee lifecycle, including onboarding, offboarding, transfers, and record maintenance.
• Processing human resources transactions and validating employee data accuracy across systems, forms, and case records.
• Managing inquiries and escalations from internal stakeholders in line with human resources protocols and service delivery standards.
• Coordinating payroll, benefits, absence, and employee relations support activities with attention to timing, privacy, and compliance.
• Monitoring labor law and policy requirements and applying them to operational cases, documentation, and issue resolution.
• Analyzing third party program activity and human resources metrics to identify trends, risks, and process improvement opportunities.
• Maintaining process documentation and supporting updates to standard work, controls, and procedural guidance.
• Using human resources software, digital tooling, and data quality checks to streamline service delivery and reduce processing errors.
• Supporting external talent and flexible workforce operations through vendor coordination, onboarding steps, and compliance tracking.
• Interpreting business needs, escalating complex issues, and guiding junior team members on day-to-day operational tasks

Conoscenze

English proficiency

Formazione

High School Diploma or equivalent

Bachelor’s degree preferred

Descrizione del lavoro

PwC Mexico Acceleration Center seeks a Third Party Operations Senior Associate to support People Operations within Internal Firm Services. You’ll analyze complex issues, manage workstreams, and guide juniors while coordinating onboarding, offboarding, payroll, benefits, and compliance activities.

You will interact with stakeholders, interpret data to inform recommendations, and ensure timely HR service delivery in a dynamic, global environment.