Senior AI-Driven Embedded Systems Support Engineer

NXP Semiconductors NV; Región Centro; On-site; MXN 480,000 - 720,000; Full time

Job summary

NXP Semiconductors NV in Mexico seeks a skilled Technical Support Engineer for its TIC role. You will be the primary technical contact for customers globally, combining deep product knowledge with strong communication to drive customer satisfaction and accelerate time-to-market for solutions built on NXP's i.MX portfolio.

Responsibilities include providing highly technical support, building expertise on i.MX in the Mass Market, documenting technical guidance, and collaborating with product,

Qualifications

• Bachelor's in EE/ Electronics/ Automation or equivalent with 8+ years in a technical role.
• Strong embedded software/firmware development experience.
• Proficient in C; Java knowledge is a plus.
• Good Linux/RTOS programming skills; embedded Linux is a plus.
• Familiar with UART, SPI, I2C, SDIO, USB, and networking interfaces.
• Experience with ARM-based MCUs/MPUs and PCB layout reviews.
• Excellent English and Spanish communication skills.

Responsibilities

• Provide highly technical support to customers worldwide designing with NXP i.MX processors.
• Become a recognized technical expert on i.MX solutions in Mass Market.
• Improve customer satisfaction by prompt follow-up and timely resolution.
• Collaborate cross-functionally with product, marketing, and engineering teams.
• Develop and revise product documentation and FAQs; contribute to training.
• Assist customers in developing their applications and review schematics/PCB layouts.

Skills

C programming

Embedded software

Linux

RTOS

ARM MCUs

UART

SPI

I2C

SDIO

USB

Networking

English

Spanish

Schematic review

Education

Bachelor's degree in Electrical Engineering, Electronics, Automation, or Electronic Information Engineering

Tools

Yocto

Android

Embedded Linux

Job description

NXP Semiconductors NV in Mexico seeks a skilled Technical Support Engineer for its TIC role. You will be the primary technical contact for customers globally, combining deep product knowledge with strong communication to drive customer satisfaction and accelerate time-to-market for solutions built on NXP's i.MX portfolio.

Responsibilities include providing highly technical support, building expertise on i.MX in the Mass Market, documenting technical guidance, and collaborating with product,