Senio Analyst -Implementation

Cognizant; Ciudad de México, Región Centro; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Cognizant is hiring in Mexico to fill the role of Senior Analyst-Implementation. The position covers multiple cities including Monterrey, Guadalajara, Queretaro, and Mexico City, and focuses on delivering item processing and print & mail solutions for US Banking, Cards & Payments clients.

As a Senior Analyst, you will gather requirements, author BRDs/FRDs, design solutions, configure platforms, and guide cross-functional teams through delivery while maintaining strong stakeholder relationships

Formación

• Must gather requirements, author BRDs/FRDs, design solutions and configure platforms.
• Banking, Cards & Payments domain knowledge.
• Experience with item processing, print & mail operations including reconciliation.
• Capture channels: branch, teller, distributed, merchant, mobile, ATM image deposit.
• Translate business needs into technical solutions and bridge teams.
• Strong written and verbal communication, documentation, training and mentoring.
• Lead client calls, presentations and conflict resolution.

Responsabilidades

• Serve as business/technical SME for Item Processing and Print & Mail engagements.
• Gather requirements, design solutions, configure platforms.
• Lead client calls and presentations with cross-functional teams.
• Ensure traceability, change management and risk assessment.

Conocimientos

Spanish (Advanced)

English (Intermediate)

Domain: Banking/Payments

Item processing, print & mail

BRD/FRD requirements

Stakeholder management

Lead client calls

Documentation & training

Descripción del empleo

We’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.

Role: Senior Analyst- Implementation

Location: Monterrey, Guadalajara, Queretaro and Mexico city

Job Description

Implementation Analysts serve as the business/technical SME for Item Processing and Print & Mail engagements across US Banking, Cards & Payments clients. They gather requirements, author BRDs/FRDs, design solutions, and configure platforms

MUST Have Skills

• Implementation Analysts serve as the business/technical SME for Item Processing and Print & Mail engagements across US Banking, Cards & Payments clients. They gather requirements, author BRDs/FRDs, design solutions, and configure platforms
• Banking, Cards & Payments domain
• Item processing, print & mail, remittance, ACH, ICL, check clearing, return items
• Capture channels: branch, teller, distributed, merchant, mobile, ATM image deposit (capture, balancing, exceptions)
• Duplicate Detection configuration; deposit lifecycle management
• Business analysis: requirements gathering, BRDs/FRDs, solution design, gap/impact/risk assessment, traceability & change management
• Translate business needs → technical solutions; bridge business & tech teams
• Stakeholder & cross-functional management; client escalations; sign-off accountability
• Strong written/verbal communication, documentation, training & mentoring (senior levels)
• Print & Mail: composition & output tooling, file intake & validation, print floor / insertion / printer-inserter ops
• Lead client calls, presentations, conflict resolution (senior/lead levels)

Languages

Spanish (Advance), English (Intermediate)

Why Cognizant?

• Improve your career in one of the largest and fastest growing IT services providers worldwide
• Receive ongoing support and funding with training and development plans
• Have a highly competitive benefits and salary package
• Get the opportunity to work for leading global companies
• We are committed to respecting human rights and build a better future by helping your minds and the environment
• We invest in people and their wellbeing.
• We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley

At Cognizant we believe than our culture make us stronger!