Banking Implementation Specialist – Item Processing

Cognizant; Ciudad de México; On-site; MXN 360,000 - 600,000; Full time

Benefits offered by this job

Training & development plans

Competitive benefits package

Global exposure

Job summary

Cognizant is hiring an Analyst-Implementation to support Item Processing and Print & Mail engagements for US Banking, Cards & Payments clients. The role involves gathering requirements, designing solutions, and configuring platforms across multiple Mexican cities including Monterrey, Guadalajara, Queretaro and Mexico City.

Ideal candidates will have strong business analysis skills, experience in banking payments, and proven ability to lead client calls and manage stakeholders while delivering

Qualifications

• MUST have Banking, Cards & Payments domain knowledge and experience with item processing, print & mail, remittance, ACH, ICL, check clearing, return items.
• Experience with multi-channel capture: branch, teller, distributed, merchant, mobile, ATM image deposit.
• Strong business analysis skills: requirements gathering, BRDs/FRDs, solution design, gap/impact/risk assessment, change management.
• Ability to translate business needs into technical solutions and bridge business and tech teams.
• Effective stakeholder and cross-functional management, client escalations, and sign-off accountability.
• Excellent written and verbal communication, documentation, training and mentoring (senior levels).

Responsibilities

• Gather requirements, author BRDs/FRDs, design solutions, and configure platforms.
• Lead client calls, presentations, and resolve conflicts at senior/lead levels.
• Translate business needs into technical solutions and bridge business and tech teams.

Job description

Cognizant is hiring an Analyst-Implementation to support Item Processing and Print & Mail engagements for US Banking, Cards & Payments clients. The role involves gathering requirements, designing solutions, and configuring platforms across multiple Mexican cities including Monterrey, Guadalajara, Queretaro and Mexico City.

Ideal candidates will have strong business analysis skills, experience in banking payments, and proven ability to lead client calls and manage stakeholders while delivering