Implementation Analyst

Cognizant; Ciudad de México; On-site; MXN 360,000 - 600,000; Full time

Benefits offered by this job

Training & development plans

Competitive benefits package

Global exposure

Job summary

Cognizant is hiring an Analyst-Implementation to support Item Processing and Print & Mail engagements for US Banking, Cards & Payments clients. The role involves gathering requirements, designing solutions, and configuring platforms across multiple Mexican cities including Monterrey, Guadalajara, Queretaro and Mexico City.

Ideal candidates will have strong business analysis skills, experience in banking payments, and proven ability to lead client calls and manage stakeholders while delivering

Qualifications

• MUST have Banking, Cards & Payments domain knowledge and experience with item processing, print & mail, remittance, ACH, ICL, check clearing, return items.
• Experience with multi-channel capture: branch, teller, distributed, merchant, mobile, ATM image deposit.
• Strong business analysis skills: requirements gathering, BRDs/FRDs, solution design, gap/impact/risk assessment, change management.
• Ability to translate business needs into technical solutions and bridge business and tech teams.
• Effective stakeholder and cross-functional management, client escalations, and sign-off accountability.
• Excellent written and verbal communication, documentation, training and mentoring (senior levels).

Responsibilities

• Gather requirements, author BRDs/FRDs, design solutions, and configure platforms.
• Lead client calls, presentations, and resolve conflicts at senior/lead levels.
• Translate business needs into technical solutions and bridge business and tech teams.

Job description

We’s hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

Role: Analyst- Implementation
Location: Monterrey, Guadalajara, Queretaro and Mexico city

Job Description
Implementation Analysts serve as the business/technical SME for Item Processing and Print & Mail engagements across US Banking, Cards & Payments clients. They gather requirements, author BRDs/FRDs, design solutions, and configure platforms

MUST Have Skills

• Implementation Analysts serve as the business/technical SME for Item Processing and Print & Mail engagements across US Banking, Cards & Payments clients. They gather requirements, author BRDs/FRDs, design solutions, and configure platforms
• Banking, Cards & Payments domain
• Item processing, print & mail, remittance, ACH, ICL, check clearing, return items
• Capture channels: branch, teller, distributed, merchant, mobile, ATM image deposit (capture, balancing, exceptions)
• Duplicate Detection configuration; deposit lifecycle management
• Business analysis: requirements gathering, BRDs/FRDs, solution design, gap/impact/risk assessment, traceability & change management
• Translate business needs → technical solutions; bridge business & tech teams
• Stakeholder & cross-functional management; client escalations; sign-off accountability
• Strong written/verbal communication, documentation, training & mentoring (senior levels)
• Print & Mail: composition & output tooling, file intake & validation, print floor / insertion / printer-inserter ops
• Lead client calls, presentations, conflict resolution (senior/lead levels)

Languages: Spanish (Advance), English (Intermediate)

Why Cognizant?

• Improve your career in one of the largest and fastest growing IT services providers worldwide
• Receive ongoing support and funding with training and development plans
• Have a highly competitive benefits and salary package
• Get the opportunity to work for leading global companies
• We are committed to respecting human rights and build a better future by helping your minds and the environment
• We invest in people and their wellbeing.
• We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley

At Cognizant we believe than our culture make us stronger!

Join us now!

#BeCognizant #IntuitionEngineered