Security Operations & IAM Support Specialist

Turtle Trax S.A.; México; On-site; MXN 240,000 - 420,000; Full time

Job summary

Turtle Trax S.A. in Mexico is seeking an IT Security Support professional to assist day-to-day security operations, manage user access, and support security controls across the organization.

The role focuses on identity management, authentication processes, and security tooling administration, working with IT, infrastructure, and security teams to ensure controls are implemented and documented. Candidates transitioning from IT support or operations into cybersecurity will find a fitting path as

Qualifications

• Foundational understanding of cybersecurity concepts and enterprise IT environments.
• Experience with identity management and authentication processes.
• Willingness to transition from IT support or operations into cybersecurity.

Responsibilities

• Handling security-related tickets and requests.
• Supporting MFA and IAM processes across the organization.
• Assisting with endpoint and system hardening activities.
• Contributing to incident response investigations, documentation, and escalation as needed.

Job description

Turtle Trax S.A. in Mexico is seeking an IT Security Support professional to assist day-to-day security operations, manage user access, and support security controls across the organization.

The role focuses on identity management, authentication processes, and security tooling administration, working with IT, infrastructure, and security teams to ensure controls are implemented and documented. Candidates transitioning from IT support or operations into cybersecurity will find a fitting path as