Client-Focused Data Protection Specialist

Turtle Trax S.A.; México; On-site; MXN 480,000 - 600,000; Full time

Job summary

Turtle Trax S.A. is seeking a Data Protection Analyst in Mexico with 3+ years of experience to safeguard client data and guide risk prevention. You will lead discussions to improve data security postures and ensure value delivery to clients through regular reviews and updates.

You will train and collaborate with cross-functional teams, translating complex data protection concepts into actionable steps for clients and internal stakeholders.

Qualifications

• Bachelor's degree in Cybersecurity, IT, CS or related field (or equivalent work experience).
• Familiarity with basic cybersecurity concepts including malware, phishing and attack vectors.
• Basic understanding of data risk management and prevention controls.
• Proficiency with SIEM tools and endpoint protection platforms; ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Host weekly touchpoints to address concerns, provide updates, and align with client goals.
• Conduct quarterly business reviews on service performance, product enhancements, and trends.
• Perform spot-check data reviews to ensure accuracy and compliance.
• Engage with clients to assess and improve their data risk posture and prevention controls.
• Guide clients in understanding and implementing prevention controls tailored to their needs.
• Collaborate internally to relay client feedback and evolve services with industry shifts.
• Identify upselling and cross-selling opportunities while maintaining client satisfaction.
• Address client issues proactively and ensure swift resolution and trust.
• Assist with communicating data insights and actionable recommendations.

Skills

Cybersecurity concepts

Data risk management

SIEM tools

Communication to stakeholders

Analytical mindset

Team collaboration

Customer-facing experience

Presentation abilities

Data analysis

Security certifications (preferred)

Education

Bachelor's degree in Cybersecurity, IT, CS or related fields

Tools

SIEM tools

Endpoint protection platforms

Job description

Turtle Trax S.A. is seeking a Data Protection Analyst in Mexico with 3+ years of experience to safeguard client data and guide risk prevention. You will lead discussions to improve data security postures and ensure value delivery to clients through regular reviews and updates.

You will train and collaborate with cross-functional teams, translating complex data protection concepts into actionable steps for clients and internal stakeholders.