SDR Team Lead: Coach for High-Performing Pipeline

Thomson Reuters; Ciudad de México; Presencial; MXN 900.000 - 1.800.000; Jornada completa

Descripción de la vacante

Thomson Reuters is seeking a Sales Development Representative Manager to lead, coach, and develop a high-performing SDR team responsible for generating qualified appointments and supporting pipeline growth. You will oversee team performance, set monthly targets, and optimize sales-development processes.

Collaborating with Sales Directors, Marketing, and internal stakeholders, you will drive adoption of CRM and sales-automation tools like Salesforce, Outreach, Connect and Sell, ensuring

Formación

• Experience leading and coaching a sales development or similar team.
• Proven ability to motivate teams to meet targets.
• Strong leadership, innovative and people-focused management.
• Experience in performance-management conversations and feedback.
• Ability to create individualized sales plans and accountability.
• Strong understanding of sales-development processes (prospecting, outbound, qualification).
• Experience reviewing customer interactions to ensure quality.
• Strong communication and presentation skills for senior leaders.
• Experience using CRM and sales-automation tools like Salesforce, Outreach, Connect and Sell.
• Ability to learn and adopt new tools quickly.
• Ability to collaborate with Marketing, Sales, Operations.

Responsabilidades

• Lead and coach the SDR team to meet monthly appointment quotas.
• Drive team performance with clear expectations and action plans.
• Manage performance conversations and coaching sessions.
• Develop personalized sales plans with measurable goals.
• Provide weekly stakeholder updates to Directors and teams.
• Optimize use of sales technology and CRM tools.
• Maintain appointment quality and qualification standards.
• Collaborate with Marketing and Sales to align campaigns.
• Handle escalations and ensure positive customer experience.
• Foster a collaborative, engaging team culture.
• Contribute to sales-excellence improvements.

Conocimientos

People leadership

Coaching

Sales management

Performance management

Communication

Team development

Herramientas

Salesforce

Outreach

Connect and Sell

CRM software

Descripción del empleo

Thomson Reuters is seeking a Sales Development Representative Manager to lead, coach, and develop a high-performing SDR team responsible for generating qualified appointments and supporting pipeline growth. You will oversee team performance, set monthly targets, and optimize sales-development processes.

Collaborating with Sales Directors, Marketing, and internal stakeholders, you will drive adoption of CRM and sales-automation tools like Salesforce, Outreach, Connect and Sell, ensuring