Salesforce App Support Engineer — Debugging Pro & SME

Accenture; Monterrey; Híbrido; MXN 420.000 - 640.000; Jornada completa

Descripción de la vacante

Accenture Monterrey is seeking a Salesforce Application Support Engineer to diagnose and resolve complex issues across critical business systems. You will ensure continuity, reliability, and performance while guiding teammates and collaborating with global experts.

Ideal candidates have hands-on Salesforce Development, Experience Cloud, and debugging skills, with strong ownership and cross-team collaboration to drive resilient applications.

Formación

• Hands-on experience with Salesforce Development and Experience Cloud.
• Strong debugging and troubleshooting skills.
• Experience in application and incident support.
• Knowledge of Salesforce integrations and reporting is a plus.

Responsabilidades

• Analyze complex Salesforce issues, identify root causes, and implement solutions.
• Develop, support, and maintain Salesforce applications for stability and continuity.
• Perform debugging and troubleshooting of Salesforce apps and integrations.
• Collaborate with cross-functional teams to improve performance and reliability.
• Provide technical guidance and share knowledge with team members.

Conocimientos

Salesforce Development

Salesforce Experience Cloud

Debugging / Troubleshooting

Application Support

Incident Resolution

Salesforce Administration

Descripción del empleo

Accenture Monterrey is seeking a Salesforce Application Support Engineer to diagnose and resolve complex issues across critical business systems. You will ensure continuity, reliability, and performance while guiding teammates and collaborating with global experts.

Ideal candidates have hands-on Salesforce Development, Experience Cloud, and debugging skills, with strong ownership and cross-team collaboration to drive resilient applications.