Salesforce Support/Developer

Accenture México

Monterrey

Híbrido

MXN 400.000 - 700.000

Jornada completa

hace 9 horas

Sé de los primeros/as/es en solicitar esta vacante

Recibe más respuestas de empleadores

Envía un currículum específico para el puesto de trabajo en cuestión de minutos.

Ventajas ofrecidas por este puesto de trabajo

Career development

Work with cutting-edge technologies

International projects

Constant training

Descripción de la vacante

Accenture México is seeking a Salesforce Support / Developer to monitor, tailor, and optimize Salesforce solutions across the business. You will work with Apex, Lightning Web Components (LWC), Salesforce Flows, and declarative tools to ensure reliable operations and great customer engagement.

The role emphasizes continuous learning, production support, and adherence to best practices, with advanced English required for collaboration with global teams and stakeholders.

Formación

5+ years of professional experience in Salesforce development, administration, and production support.
Advanced English communication with global teams and stakeholders.
Experience with monitoring, troubleshooting and deployments.

Responsabilidades

Provide Salesforce monitoring, analysis, troubleshooting, and support to ensure stable operations.
Collaborate with team members and stakeholders to understand business requirements and support solution enhancements.
Configure, develop, and maintain Salesforce solutions using Apex, Triggers, Lightning Web Components (LWC), Flows, and other declarative tools.
Perform testing, debugging, deployment, and post-release validation to ensure solution quality and reliability.
Create and maintain technical and support documentation, including knowledge articles, design documents, and deployment procedures.
Manage and resolve production incidents, participate in root-cause analysis, and recommend preventive improvements.
Troubleshoot and optimize Salesforce applications for performance, scalability, and reliability.
Contribute to problem-solving discussions and continuous optimization of Salesforce applications.
Stay current with Salesforce platform updates, new features, and industry best practices.
Support the continuous improvement of Salesforce solutions based on evolving business and technical requirements.

Conocimientos

Salesforce Platform Development

Apex Programming

Triggers

SOQL / SOSL

Lightning Web Components (LWC)

Salesforce Flows

Salesforce Administration

Production Support

Herramientas

Git

VS Code

Salesforce DX

Descripción del empleo

DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!

Did you know that Accenture is leading the digital transformation in the World?

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.

Offer

Career development according to your profile and interests.
Work in one of the best companies and feel proud.
Access to an innovative methodology and tools.
Direct contact with experts worldwide.
Use of work schemes and cutting-edge technologies.
Constant training.
Work environment based on teamwork and collaboration.
Participation in International Projects

Position Summary

As a Salesforce Support / Developer, you will be responsible for monitoring, supporting, analyzing, troubleshooting, and enhancing Salesforce solutions to ensure smooth business operations and effective customer engagement. The role involves developing and maintaining custom Salesforce applications using Apex, Lightning Web Components (LWC), Salesforce Flows, and declarative tools, while collaborating with technical teams and business stakeholders to deliver scalable, reliable, and efficient solutions. This position emphasizes continuous learning, problem-solving, production support, and adherence to Salesforce best practices to ensure high-quality application development and support evolving business requirements.

Roles & Responsibilities

Provide Salesforce application support by monitoring, analyzing, troubleshooting, and resolving issues to ensure stable business operations.
Collaborate with team members and stakeholders to understand business requirements and support solution enhancements.
Configure, develop, and maintain Salesforce solutions using Apex, Triggers, Lightning Web Components (LWC), Flows, and other declarative tools.
Perform testing, debugging, deployment, and post-release validation to ensure solution quality and reliability.
Create and maintain technical and support documentation, including knowledge articles, design documents, and deployment procedures.
Manage and resolve production incidents, participate in root-cause analysis, and recommend preventive improvements.
Troubleshoot and optimize Salesforce applications for performance, scalability, and reliability.
Contribute to problem-solving discussions and continuous optimization of Salesforce applications.
Stay current with Salesforce platform updates, new features, and industry best practices.
Support the continuous improvement of Salesforce solutions based on evolving business and technical requirements.

Mandatory Skills