Sales Support Intern

IFF; Tlalnepantla; On-site; MXN 89,000 - 156,000; Full time

Benefits offered by this job

12-month internship program

Global cross-functional exposure

Opportunity to work with international

Learning and development opportunities

Structured and collaborative work env.

Fixed schedule 10:00-16:00 on-site

Job summary

IFF is seeking a student for a 12-month internship based in Tlalnepantla, Mexico. You will support the reception and organization of lab samples, track shipments, and prepare shipping documents as part of the Sales & Customer Care team.

You will gain hands-on experience in logistics, sample handling, and customer service, while developing Excel and MS Office skills in a global, cross-functional environment with a fixed on-site schedule (10:00 am – 4:00 pm).

Qualifications

• Currently pursuing a Bachelor's degree in International Business, Business Administration or related field.
• Active student from 5th semester onwards.
• Intermediate English level (written, reading and basic communication with international teams).
• Basic to intermediate Excel skills (data entry, formulas, filters and tables).
• Knowledge of Microsoft Office tools.

Responsibilities

• Support the reception and organization of laboratory samples.
• Register and track sample shipments in internal databases.
• Prepare shipping documentation, including guides and proforma invoices.
• Assist in the preparation and conditioning of flavor samples.
• Coordinate sample shipment activities with internal teams and affiliates.
• Maintain accurate records of sample movements and logistics.
• Provide administrative and operational support to the Sales & Customer Care team.
• Ensure proper handling and storage of materials.

Skills

English (intermediate)

Organizational skills

Teamwork

Communication skills

Education

Bachelor's degree in International Business, Business Administration or related

Tools

Excel

Microsoft Office

Job description

Job Summary

Are you ready to take your skills to the next level and make a real impact?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Scent: Harnessing the full emotional power of scent, driven by pioneering creativity, science, consumer expertise and a mindful approach to fragrance design.

The role is based in Tlalnepantla, Mexico (on-site role). Be part of a collaborative, detail-oriented and customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Support the reception and organization of laboratory samples
• Register and track sample shipments in internal databases
• Prepare shipping documentation, including guides and proforma invoices
• Assist in the preparation and conditioning of flavor samples
• Coordinate sample shipment activities with internal teams and affiliates
• Maintain accurate records of sample movements and logistics
• Provide administrative and operational support to the Sales & Customer Care team
• Ensure proper handling and storage of materials

What Makes You the Right Fit

• Currently pursuing a Bachelor's degree in International Business, Business Administration or related
• Active student from 5th semester onwards
• Intermediate English level (written, reading and basic communication with international teams)
• Basic to intermediate Excel skills (data entry, formulas, filters and tables)
• Knowledge of Microsoft Office tools
• Strong organization and attention to detail
• Ability to work in a team environment
• Interest in customer service, logistics or sales support processes

How Would You Stand Out?

• Previous academic or internship exposure to customer service or logistics
• Interest in supply chain or customer care operations
• Proactive and solution-oriented mindset

Why Choose Us?

• 12-month internship program with hands-on experience
• Exposure to a global and cross-functional environment
• Opportunity to work with international teams
• Learning and development opportunities
• Structured and collaborative work environment
• Fixed schedule (10:00 am - 4:00 pm, on-site)

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more