Sales Engineer

Intuition Machines, Inc.; Estado de México; Remote; MXN 1,318,000 - 2,072,000; Full time

Benefits offered by this job

Fully remote

Flexible working hours

Job summary

Intuition Machines, Inc. is seeking a Sales Engineer to drive technical engagements with clients, translating requirements into outcomes while ensuring onboarding and ongoing usage of the hCaptcha ecosystem.

You will act as the technical owner during customer sales, onboarding, and implementation, collaborating with engineers and product teams globally. The role emphasizes translating customer needs into actionable development plans, maintaining current knowledge of competitive products, and

Qualifications

• 3+ years hands-on experience in a similar SaaS role.
• Fluent in written and spoken English.
• Experience translating customer requirements into actionable code for sprint pipelines.
• Excellent communication, listening, and presentation skills.

Responsibilities

• Advise customers on implementation strategies, use cases, and product selection, ensuring high customer satisfaction.
• Translate customer requests and requirements into actionable development outcomes.
• Stay up to date on evolving competitive products and market opportunities.
• Own and drive continuous service improvement plans and quality delivery across the tech stack.
• Partner with the product team to refine go-to-market strategies, deliver solution architectures, and enhance client acquisition efforts.
• Act as a liaison between architects, engineers, and customers, translating complex business needs into technical solutions.

Skills

Sales Engineering

Customer engagement

Communication

English proficiency

SaaS experience

Job description

Intuition Machines uses AI/ML to build enterprise security products. We apply our research to systems that serve hundreds of millions of people, with a team distributed around the world. You are probably familiar with our best-known product, the hCaptcha security suite. Our approach is simple: low overhead, small teams, and rapid iteration.

As a Sales Engineer, you will drive technical engagements with clients, helping them convert requirements into outcomes while ensuring seamless onboarding and continuous usage. You will act as the technical owner during customer sales, onboarding, and implementation, leveraging deep subject matter expertise in the hCaptcha ecosystem.
We spend a lot of time interacting with engineers at our customers’ organizations - before, during, and after the sales process.

Using AI: Coding agents are indisputably useful tools. We provide access to the top 3 models, and were early adopters of evals-first development flows. Familiarity with coding using agents is part of all interviews. However, reliability and correctness are critical for us. You will need to read and understand every line of code with your name on it, and it will be reviewed by both people and machines.

What you will do:

• Advise customers on implementation strategies, use cases, and product selection, ensuring high customer satisfaction.
• Translate customer requests and requirements into actionable development outcomes.
• Stay up to date on evolving competitive products and market opportunities.
• Own and drive continuous service improvement plans and quality delivery across the tech stack.
• Partner with the product team to refine go-to-market strategies, deliver solution architectures, and enhance client acquisition efforts.
• Act as a liaison between architects, engineers, and customers, translating complex business needs into technical solutions.

What we are looking for:

• 3+ years of hands-on experience in a similar role at a SaaS company.
• Fluent in written and spoken English.
• Experience translating customer requirements into actionable code for sprint pipelines.
• Excellent communication, listening, and presentation skills across diverse audiences.
• Preferred: Familiarity with security frameworks, attack vectors, botnets, and online threats.
• Strong solution architecture and engineering expertise (requirements gathering, problem-solving, and technical recommendations).

What we offer:

• Fully remote position with flexible working hours.
• An inspiring team of colleagues spread all over the world.
• Pleasant, modern development and deployment workflows: ship early, ship often.
• High impact: lots of users, happy customers, high growth, and cutting edge R&D.
• Flat organization, direct interaction with customer teams.

We celebrate equality of opportunity and are committed to creating an inclusive environment for all team members. Join us as we transform cybersecurity, user privacy, and machine learning online!

Please note that all positions require pre-employment screening, including third-party verification of work history, education, and identity, as well as a final in-person interview and identity verification step, which will be conducted in your country of residence.