Sales Development Coordinator (SDR) – Mexico

Envia.com; Monterrey; On-site; MXN 420,000 - 640,000; Full time

Benefits offered by this job

Life insurance

Minor medical insurance (100% covered)

Major medical insurance (50% covered)

Wellhub (Gympass)

Payroll advance

Employee loan program

Birthday day off

Annual performance bonus

Corporate discounts

Career growth opportunities

Job summary

Envia.com in Monterrey (Tendencys Innovations) seeks a Team Lead – Sales Development Representatives to guide a high-performing SDR team in Mexico. You will coach, optimize outbound prospecting, and drive consistent pipeline generation across multiple channels.

The ideal candidate has 3+ years in B2B sales, 2+ years in leadership, and strong CRM experience, with English proficiency and a passion for coaching and process improvement.

Qualifications

• Bachelor's degree required in Business, Marketing, International Business, or related field.
• 3+ years in B2B sales or Sales Development.
• At least 2 years leading SDR/BDR/inside sales teams.
• Proven outbound prospecting and lead generation experience.
• CRM experience with Salesforce, HubSpot, or similar.

Responsibilities

• Lead, coach, and develop a team of SDRs.
• Monitor activity, pipeline generation, and KPI performance.
• Conduct regular one-on-one coaching and reviews.
• Develop plans to improve prospecting effectiveness and conversions.
• Ensure outbound strategies across calls, emails, LinkedIn, etc.
• Collaborate with Sales Managers and Account Executives for smooth handoffs.
• Analyze sales metrics to improve productivity.
• Maintain CRM accuracy and pipeline management.
• Train new team members on processes and tools.
• Foster a high-performance, competitive sales culture.

Skills

Outbound prospecting

Sales team leadership

B2B sales

CRM (Salesforce, HubSpot)

KPIs analytics

English proficiency

Education

Bachelor's degree in Business, Marketing, International Business, or related

Tools

Salesforce

HubSpot

LinkedIn Sales Navigator

Job description

At Envia.com , part of Tendencys Innovations , we develop innovative, technology-driven logistics solutions that help thousands of businesses simplify and optimize their shipping operations.

With a presence in more than 17 countries , our platform connects businesses with leading domestic and international carriers through a single, integrated solution, making shipping more efficient, accessible, and scalable.

Position Overview

We are looking for a Team Lead – Sales Development Representatives (Mexico) to lead and develop a high-performing SDR team responsible for generating qualified sales opportunities for the commercial organization. This role is responsible for coaching the team, improving prospecting performance, optimizing outbound strategies, and ensuring consistent pipeline generation. The ideal candidate is a hands-on sales leader with a passion for coaching, process improvement, and achieving ambitious growth targets.

Key Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives.
• Monitor daily activity, pipeline generation, and individual performance through KPIs.
• Conduct regular one-on-one meetings, coaching sessions, and performance reviews.
• Develop action plans to improve prospecting effectiveness and conversion rates.
• Ensure consistent execution of outbound prospecting strategies across calls, emails, LinkedIn, and other channels.
• Collaborate with Sales Managers and Account Executives to ensure a smooth lead handoff process.
• Analyze sales metrics and identify opportunities to improve team productivity.
• Maintain CRM accuracy and ensure proper pipeline management.
• Train new team members on sales processes, prospecting techniques, and company solutions.
• Foster a competitive, collaborative, and high-performance sales culture.

Required Qualifications

• Bachelor's degree in Business, Marketing, International Business, or a related field.
• 3+ years of experience in B2B sales or Sales Development.
• At least 2 years of experience leading SDR, BDR, or inside sales teams.
• Proven experience with outbound prospecting and lead generation.
• Experience coaching sales professionals to improve performance.
• Experience using CRM platforms such as Salesforce, HubSpot, or similar.
• Strong analytical skills and experience managing sales KPIs.
• Intermediate to advanced English proficiency.
• Excellent communication, leadership, and organizational skills.

Preferred Qualifications

• Experience in logistics, technology, SaaS, or e-commerce industries.
• Experience working in high-growth or startup environments.
• Familiarity with sales engagement tools such as Apollo, Sales Navigator, Outreach, or similar.
• Experience building outbound prospecting strategies.
• Experience hiring and onboarding SDR teams.
• Knowledge of modern sales methodologies.

What We Offer

• Benefits above those required by law.
• Life insurance.
• Minor medical insurance (100% covered).
• Major medical insurance (50% covered).
• Wellhub (Gympass).
• Payroll advance based on days worked.
• Employee loan program.
• Birthday day off.
• Annual performance bonus.
• Corporate discounts and employee perks.
• Career growth and professional development opportunities.
• The opportunity to join a fast-growing global technology and logistics company with operations in more than 17 countries.

This Is Your Opportunity!