Sales Development & Client Coordinator

Remoto Workforce; Puebla de Zaragoza; Hybrid; MXN 201,000 - 335,000; Full time

Job summary

Remoto Workforce in Mexico is seeking a proactive Sales Development & Client Coordinator to support client relationships, recruitment operations, and business development activities. The role blends client coordination with outbound communication to keep processes moving efficiently.

You will work with the recruitment team to manage interviews, feedback, and onboarding, while also re-engaging leads and pursuing new opportunities.

Qualifications

• Experience in appointment setting, SDR/BDR, outbound communication, or customer-facing operations.
• Fluent English, both written and spoken.
• Comfortable using CRM, ATS, or project management platforms.
• Ability to manage multiple ongoing processes and deadlines.

Responsibilities

• Make outbound calls and email existing clients to request feedback after candidate submissions.
• Follow up consistently with clients to obtain feedback within 24–48 business hours.
• Coordinate interview schedules between clients, candidates, and recruiters.
• Communicate client feedback and recruitment updates to the internal team.
• Follow up on candidate selections, availability, start dates, and onboarding requirements.
• Maintain communication with clients throughout the recruitment process and update records in Monday.com.
• Document client interactions, follow-ups, and updates in HubSpot.
• Monitor approximately 15–30 active recruitment positions simultaneously.
• Contact previous leads and re‑engage potential clients when workload allows.
• Support appointment setting and introductory conversations with prospective clients.
• Maintain accurate records of outreach activities and follow‑up opportunities.
• Coordinate qualified opportunities with the appropriate internal team.

Skills

Outbound calling

Client coordination

Appointment setting

Communication

Organization

Time management

Tools

HubSpot

Monday.com

Salesforce

CRM

Job description

Work Arrangement: Hybrid – Monday through Thursday in office, Friday remote

About the Role

We are looking for a proactive, organized, and communication-oriented Sales Development & Client Coordinator to support our client relationships, recruitment operations, and business development activities.

This position combines client coordination and outbound communication. You will work closely with our recruitment team to maintain communication with existing clients, follow up on candidate submissions, coordinate interviews, obtain feedback, and ensure recruitment processes move forward efficiently.

Additionally, when the recruitment coordination workload allows, you will support secondary sales development activities, including contacting previous leads, re‑engaging former clients, and identifying opportunities to reconnect with potential customers.

This is an excellent opportunity for someone with experience in appointment setting, sales development, outbound calling, customer service, or client coordination who enjoys communicating with people and managing multiple ongoing processes.

Client & Recruitment Coordination

• Make outbound calls and send professional emails to existing clients to request feedback after candidate submissions.
• Follow up consistently with clients to obtain feedback within 24–48 business hours or establish a clear timeline for their response.
• Coordinate interview schedules and availability between clients, candidates, and recruiters.
• Communicate client feedback and recruitment updates to the internal team.
• Follow up on candidate selections, availability, start dates, and onboarding requirements.
• Coordinate payment confirmations and equipment requests with the appropriate internal departments.
• Maintain communication with clients throughout the recruitment process, ensuring pending matters are addressed.
• Keep recruitment stages, dates, and candidate information updated in Monday.com.
• Document client interactions, follow-ups, and updates in HubSpot.
• Monitor approximately 15–30 active recruitment positions simultaneously.

Secondary Sales Development Activities

• Contact previous leads and re‑engage potential clients when the core coordination workload allows.
• Make outbound calls to reconnect with previous prospects and identify potential business opportunities.
• Support appointment setting and introductory conversations with prospective clients.
• Maintain accurate records of outreach activities and follow‑up opportunities.
• Coordinate qualified opportunities with the appropriate internal team.
• Fluent English, both written and spoken.
• Previous experience in appointment setting, SDR/BDR, outbound calling, customer service, collections, or client‑facing positions.
• Comfortable making outbound phone calls and initiating conversations.
• Strong communication and interpersonal skills.
• Ability to follow up persistently while maintaining a professional and friendly approach.
• Strong organizational skills and attention to detail.
• Ability to manage multiple ongoing processes and deadlines.
• Comfortable working with CRM, ATS, or project management platforms.
• Ability to work independently and take ownership of pending responsibilities.
• Previous experience in recruitment coordination, staffing, or customer success.
• Experience coordinating interviews, appointments, or client meetings.
• Familiarity with HubSpot, Monday.com, Salesforce, or similar platforms.
• Experience managing client follow‑up pipelines or multiple accounts simultaneously.

What We're Looking For

We want someone who is confident communicating with people, doesn't hesitate to pick up the phone, and understands the importance of consistent follow‑up.

The ideal candidate is persistent without being aggressive, organized without requiring constant supervision, and comfortable switching between client coordination and sales‑related activities.

You don't necessarily need previous recruitment experience. A strong background in appointment setting, SDR/BDR, outbound communication, or customer‑facing operations could be equally valuable.

If you're proactive, communicative, and enjoy keeping processes moving while building relationships, we'd love to hear from you!