Retail Sales Pro - Customer-First Styling & Loyalty

Unsubscribed; Tijuana; On-site; MXN 133,920 - 200,880; Full time

Job summary

AE Mexico in Tijuana seeks a Sales Associate to deliver an exceptional shopping experience. You will drive sales by providing friendly, knowledgeable service, maintaining a neat and well-presented store, and acting as a role model for AE Customer First.

You will promote loyalty programs, process transactions quickly and accurately, restock merchandise, and collaborate with the store team to meet daily goals while adhering to company policies.

Qualifications

• Strong verbal and written communication with customers, sales leadership and associates.
• Collaborative skills and ability to work well in a team.
• Able to receive feedback and take action when appropriate.
• Able to stand and move about for extended periods with short rest breaks.
• Available to work a flexible schedule including evenings, weekends and holidays.
• Able to handle multiple tasks in a fast-paced, deadline-oriented environment.
• Able to perform all Essential Job Functions.
• Proficient with technology.

Responsibilities

• Consistently demonstrate the AE Customer First selling standards to deliver positive customer experience and achieve daily sales goals.
• Drive AE brand loyalty by informing customers of loyalty programs.
• Leverage company tools and technology to provide product knowledge and maximize sales.
• Support fellow employees by sharing knowledge and helping with tasks and customer interactions.
• Outfit customers by suggesting key looks and current promotions based on style.
• Promote awareness of AE and aerie brands across channels.
• Perform register sales transactions quickly and accurately per cash control procedures.
• Restock returns to correct location and label damaged merchandise properly at end of shift.
• Maintain neat, clean, organized sales floor, cash wrap, fitting room and stockroom.
• Handle merchandise from shipments, floorsets, markdowns and replenishment per SOP.
• Proactively resolve customer concerns with policy and store leadership as needed.
• Understand and adhere to all company policy and procedures.

Skills

Customer service

Teamwork

Adaptability

Communication

Multitasking

Flexibility

Tech proficiency

Job description

AE Mexico in Tijuana seeks a Sales Associate to deliver an exceptional shopping experience. You will drive sales by providing friendly, knowledgeable service, maintaining a neat and well-presented store, and acting as a role model for AE Customer First.

You will promote loyalty programs, process transactions quickly and accurately, restock merchandise, and collaborate with the store team to meet daily goals while adhering to company policies.