Retail Food & Beverage Lead - Customer Experience

IKEA; Ciudad de México; Sur place; MXN 300 000 - 540 000; Plein temps

Résumé du poste

IKEA Mexico City is seeking a dedicated team member to support store leadership in delivering a welcoming, customer-focused shopping experience. You will spend most of your time on the floor assisting customers, sharing product knowledge, and upholding IKEA's food and service standards to keep shoppers returning.

This role offers growth potential within a vibrant retail environment, a strong team culture, and alignment with the IKEA vision, values, and long-term market development in Mexico.

Qualifications

• Motivation to IKEA values.
• Experience serving customers in retail.
• Ability to meet and exceed goals.
• Willingness to learn and grow with the business.
• Curious about home furnishings and everyday life.

Responsabilités

• Spend at least 80% on the shop floor helping customers.
• Line responsibility during shifts when area manager is absent.
• Lead by example without direct reports or development talks.

Connaissances

Motivation

Customer service

Sales driven

Teamwork

Communication

Description du poste

IKEA Mexico City is seeking a dedicated team member to support store leadership in delivering a welcoming, customer-focused shopping experience. You will spend most of your time on the floor assisting customers, sharing product knowledge, and upholding IKEA's food and service standards to keep shoppers returning.

This role offers growth potential within a vibrant retail environment, a strong team culture, and alignment with the IKEA vision, values, and long-term market development in Mexico.