Retail Brand Specialist, MX Retail Lifestyles SVS

Amazon; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading e-commerce firm in Mexico City is seeking a Brand Specialist to manage product portfolios and enhance customer experiences. The role involves vendor management, online marketing strategies, and data analysis to drive category growth. Ideal candidates will have at least 1 year of relevant experience and a Bachelor's degree. Join a diverse team that emphasizes mentorship and career growth.

Servicios

Career mentorship programs

Inclusive work culture

Formación

• 1+ years of account management or project management experience.
• Experience using analytical tools like Google Analytics and SQL.
• Ability to manage large amounts of data effectively.

Responsabilidades

• Manage brand's product portfolio and improve user experience.
• Analyze business inefficiencies and propose operational changes.
• Lead presentations and planning sessions with vendors.

Conocimientos

Account management

Analytical tools

Project management

Educación

Bachelor's degree

Herramientas

Google Analytics

SQL

HTML

Descripción del empleo

Overview

Amazon Mexico Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As Brand Specialist, you'll work with selected vendors to help drive growth and help deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands.

You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

Responsibilities

A day in the life

Daily, you will be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and deep diving on brand performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

Brand Specialists are fully involved in the following functions: online marketing, vendor management and in-stock management. Tasks associated with these functions include:

• Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
• Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
• In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.

A day in the life

Daily, you will be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and deep diving on brand performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

Key job responsibilities

Brand Specialists are fully involved in the following functions: online marketing, vendor management and in-stock management. Tasks associated with these functions include:

• Online marketing: improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generating traffic and sales
• Vendor management: help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues
• In-stock management: tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation.

Qualifications

Basic Qualifications

• 1+ years of account management, project or program management or buying experience
• Bachelor's degree
• Experience using analytical specific tools such as Google Analytics, SQL or HTML

Preferred Qualifications

• Experience in process improvement
• Experience managing large amounts of data

About the team

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.