Renewals Manager | AI-Driven Revenue Retention

Paystand; Región Centro; Presencial; MXN 700.000 - 1.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO & sick leave

Free snacks

Paid lunches

Health insurance

Food vouchers

Savings funds

Stock options

Tools & equipment

Growth opportunities

Descripción de la vacante

Paystand is seeking a Renewals Manager to drive renewal outcomes for a selective group of customers. You’ll own renewal strategy, pricing, and contract terms to maximize Gross Dollar Retention while ensuring renewals align with pricing policies and contract guidelines.

You will leverage automation and AI-enabled tools to manage a growing book of business efficiently, with a focus on reducing churn and improving renewal throughput.

Formación

• 3+ years of renewals, contract management, customer success, or related SaaS role
• Proven experience leading renewal discussions and handling objections
• Strong analytical skills and commercial judgment
• Experience using automation, AI tools, or systems-thinking to improve workflow
• Excellent written and verbal communication skills
• High attention to detail and operational rigor
• Ability to operate in a dynamic, fast-paced environment

Responsabilidades

• Own renewal strategy and execution for a dynamic book of business
• Maximize Gross Dollar Retention through pricing and contract optimization
• Lead renewal conversations on pricing, terms, and structure
• Apply pricing, discount, and contract policies to secure retention
• Modify contracts to improve renewal outcomes when appropriate
• Drive migration from legacy agreements to current terms
• Automate renewal workflows, forecasting, and reporting
• Collaborate with Customer Success, Growth, Finance, Legal, RevOps, and Operations
• Use AI tools to support contract review and pricing analysis
• Maintain forecasting, documentation, and reporting for renewals

Conocimientos

Renewals

Contract management

SaaS

Data analysis

Automation

AI tools

Communication

Cross-functional

Herramientas

CRM systems

Automation tools

Descripción del empleo

Paystand is seeking a Renewals Manager to drive renewal outcomes for a selective group of customers. You’ll own renewal strategy, pricing, and contract terms to maximize Gross Dollar Retention while ensuring renewals align with pricing policies and contract guidelines.

You will leverage automation and AI-enabled tools to manage a growing book of business efficiently, with a focus on reducing churn and improving renewal throughput.