Remote U.S. Tax Return Expert (1040)

Programming.com; Nezahualcóyotl; Remote; MXN 240,000 - 360,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and deliver exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S.

taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax.

Qualifications

• Strong knowledge of U.S. individual income tax (1040).
• Experience handling inquiries via video, phone, and chat.
• Comfort with remote work and client-facing duties.

Responsibilities

• Assist with U.S. Form 1040 preparation and related tax tasks.
• Provide accurate information and exceptional service to clients.
• Maintain records and collaborate with the team on tax software workflows.

Skills

US tax knowledge

Customer service

Remote work

Video/phone/chat support

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.